Maytag Washer Model OBX MVW6500MW (2024)

French door always has freezer closing problems. Whenever the freezer is no

French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.

Ive had my Maytag refrigerator for 19 years and it still performs well. I k

Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.

We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 o

We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 or 9 years ago. This model was included in the huge 2010 recall of 1.7 million units due to the possibility of heater-unit fires. For the last couple of years, its had a problem staying on the selected cycle: After being started on normal wash, it reverted to rinse only after a few seconds, but eventually quit responded to the selection of other cycles altogether. Removing the back from the door to expose the innards revealed the ribbon cable that connects the circuit-board head to the control panel had worked loose. Reattaching it provides a temporary fix, but it eventually works loose again. We suppose the screw holding the back to the door will strip sooner or later, but by then well probably be so fed-up with fixing it that buying a new (non-Maytag) one wont seem like a bad option.

Purchased Maytag dishwasher two years ago from Home Depot. It worked for ab

Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).

Peeling of paint off the oven finish, inconsistent heating, fan goes on and

Peeling of paint off the oven finish, inconsistent heating, fan goes on and cant shut off until the oven cools, have to leave door open in order to shut fan off. The paint peeling is really bad. It is right where the heat escapes from the oven, have to touch up paint every so often so it doesnt look so bad and the discoloration is covered besides the peeling.

I bought a Maytag dishwasher less than two years ago. The Maytag repairman

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.

This Bravo Top Loading Washer does not thoroughly clean my clothes. It does

This Bravo Top Loading Washer does not thoroughly clean my clothes. It doesn’t fill properly with water, and it leaves soap residue on my clothes, because it’s not using enough water. I’m using the 2 rinse cycle trying to prevent this, and it’s still not enough. It has actually ruined a few of my items. It is the WORST washing machine I’ve ever purchased. I’m disappointed in Maytag for producing such an awful machine and Sears for selling such a sub par product.

New Maytag double oven installed by contractor in my house 18 months ago. I

New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.

We purchased a Maytag dishwasher & installed Aug 15 2012. After install

We purchased a Maytag dishwasher & installed Aug 15 2012. After installation the control panel wasnt working & Lowes replaced the dishwasher with the same model. After the years warranty was up I started having trouble with the second dishwasher panel. I limped along with it for months until I could not get it to work at all. A repairman came and said that the touchpad & board was damaged. He said it wasnt hooked up properly. After an estimate of over three hundred dollars we decided to rid ourselves of it and purchased another, cheaper brand. Was out 79 dollars for the repair estimate & over 500.00 for the Maytag dishwasher. Plus a new one installed for 700.00. Had the use of this appliance less than two years.

My Maytag dishwasher is a nightmare. I purchased it in February 2013, start

My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.

I bought this machine in 2013 and within a year it had stopped going throug

I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.

Ive had my Maytag oven for about 5 years and the oven and burners are still

Ive had my Maytag oven for about 5 years and the oven and burners are still working perfectly. The problem is the light bulbs. One of the light bulbs has a rickety connection because I have to keep twisting the bulb every time I turn it on to keep the light on. My other light bulb burned out and Im not replacing it because Im concerned the problem is in the electrical part where I screw it in, not the bulb itself, so Im leaving it off and am using the other annoying bulb and I installed a lamp under the counter to compensate for the missing light from the other stove bulb. The most important part of the oven are the cooking features so even though the bulb situation is annoying, it cooking features perform well.

My old Maytag is still working after 20 years but my husband surprised me w

My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!

Leaking water and puddles in front (each side) of refrigerator. Purchased f

Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?

I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The m

I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The main compressor went out on Memorial Day of 2013. I contacted the store I bought it from; they referred me to a local repairman who fixes Maytag. I talked to him and told him the problem along with the make & model of mine. He ended up telling me what exactly the problem was, & there were about 5 people ahead of me with the same fridge, & same problem... all main compressor problems. Check this out. The compressor part is on back order... so now I have no fridge, & Im stuck with this piece of crap, until MAYTAG finds a compressor to ship to the local repairman. - Last Maytag product I will ever own in my lifetime!!!

Maytag Bravo XL -Model MVWB88OBWO. Washer quit after 13 months of light use

Maytag Bravo XL -Model MVWB88OBWO. Washer quit after 13 months of light use. Repairman came, $148.00, worked on just a few setting for 4 loads. It has a bad controller and some other part. Total cost of repair, if I was stupid enough to make it, $650.00. Guess whats going to the trash. I guess that kind of negates the ECO-FRIENDLY, huh? I will NEVER own another Maytag appliance.

We purchased a Maytag refrigerator Model # M1TXEMMWS02 and Serial # E011034

We purchased a Maytag refrigerator Model # M1TXEMMWS02 and Serial # E01103420 in April of 2010 from Home Depot in Aurora, Illinois. First off, we did register the fridge online via Maytag which of course, they have no record of! Now, we go on vacation and come back to all of our food ruined because the refrigerator stopped working! No refrigerator should stop working within two years! I called Maytag and they offered me a Repair Plus One package of $302.73! Are you kidding? We paid $400.00 for fridge. Then of course, only one-year warranty and have to pay at least $75 for a service call, labor plus parts! If it’s the compressor, the charge is $326.20, plus shipping and handling! What a joke! There needs to be longer warranty and should offer free service calls and much more. I am disgusted in Maytag products and in which we purchased due to a reputable name! Never again.

I purchased a Maytag Dishwasher in March 2013 and the control panel failed

I purchased a Maytag Dishwasher in March 2013 and the control panel failed in July 2014. I, along with hundreds or thousands of others it seems, discovered that this is an extremely common issue with several models of Maytag dishwashers. Rather than standing behind their products and making it right for their customers, Maytag is hiding behind their one year warranty and refusing to do anything about it or even admit they installed thousands of FAULTY control panels. This has been an expensive, infuriating issue to deal with and I have never been so dissatisfied with a company. Bottom line, they made a bad product that should have been recalled. It blows my mind that they are getting away with this. I wish I had known the recent changes in Maytag/Whirlpool and I wish I had done my research prior to the purchase.

I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for

I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.

I bought a full kitchen of Maytag appliances when I bought a new house in 2

I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.

Refrigerator - The freezer of the refrigerator would randomly leak on the f

Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?

We purchased a Maytag Commercial Technology washer from Lowes. After having

We purchased a Maytag Commercial Technology washer from Lowes. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldnt get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytags notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Dont buy one.

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hat

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

It has all the features we like and use every day. Timer, lights, fan, buil

It has all the features we like and use every day. Timer, lights, fan, built-in Above stove, use minutes or preprogrammed Turntable, quiet, white in color, easy cleaning. Easy to replace filter and light.

Purchased top of the line Gemini oven a few years ago. Lower oven stopped w

Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.

Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in Jan

Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in January as it was on back-order. On 4/30/18, during a cycle, the washer made a pop sound. There was glass everywhere. The glass had shattered and exploded onto the floor and washer. The glass is on the inside of the drum and all over the clothes. Contacted Maytag and they sent out a repairman the next day. Repair said there is a point of impact indicated I dropped something on it. NOTHING was dropped on it. There is a point of impact, from the inside. The glass is pushed up and out indicating pressure from INSIDE the washer.Repairman says its not covered under warranty and that I had to pay for his time as well. He also said there are no known issues with this lid and washer. The lid is out of stock and wont be available for a while. I called Maytag and they gave me the same response, never heard of this.. and lid is out of stock. I found SEVERAL reviews/complaints in which, for the exact same model, this has happened to other people. This glass lid is dangerous and poses a serious safety risk to households that contain it. If they replace the lid, there is no guarantee this will not happen again. A child could walk by the washer and at any moment the glass lid could explode, send tiny shards of glass everywhere. I want a refund for this dangerous washer.

I spent a lot of money for top-of-the-line Maytag. It sanitized and worked

I spent a lot of money for top-of-the-line Maytag. It sanitized and worked to perfection. Delay wash, force wash, grinds everything you could possibly ever want. Fantastic and I can move the racks around. Beautiful. Stainless steel tub. Stainless outside. It has a ribbon cord in the controller. They didnt seal the controller head enough. So the dishwasher stops working after an almost guaranteed 2 yards from the ribbon cord rusting. Well you got to buy another one and it comes as a fill unit at 250 IF you replace it yourself. About 500 for a plumber. And you replace it every 2 years. Maytag is having class actions about it, it knew it has the problem. Its just very profitable to continue having the problem.

The Maytag Washer Model # MVWB835DW is the worst I have EVER had!! I have 6

The Maytag Washer Model # MVWB835DW is the worst I have EVER had!! I have 6 kids, my husband and myself who I do laundry for and this was supposed to be a XL washer so I can do large loads! It does not do anything to stains and all my clothes come out with clumps of powder and if I use liquid it leaves greasy residue on them! Everyone in our home has had rashes from the washing powder not getting rinsed out and my husband who gets grease and oil on his clothes has all stained clothing because of this washer that does NOT clean anything! I used to be able to get every single grease and oil stain out until I purchased this washer! My 9 yr old now has a scalded skin from the washing powder not getting rinsed no matter how much I use!! I even tried using vinegar to make it dissolve and it does not help! No matter what we do it does not fill up nor wash the clothing properly!! This washer needs to be discontinued immediately and anyone who has it have the option of exchanging it with a better washer! It is absolutely ridiculous that they know this washer does this yet keep selling it!

Purchased a new side by side American made Maytag refrigerator (Model: MSD2

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

Oven racks falling down and theres appears to be no solution because the in

Oven racks falling down and theres appears to be no solution because the interior liner of the oven has warped. The 3rd party repair guys tell me the interior liner needs to be replaced, its not worth the repair cost, Im better off shopping for a new set. Its so unfortunately that this happened (we moved into this house with existing appliances that we cannot use...) and it seems to be a common problem, yet Maytag claims they have NOT received any complaints about this.

I live alone and bought this unit for long life. After a few short not-used

I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.I emailed Maytag (now Whirlpool) and was phoned by Lee Ann. I told her I had all Maytag appliances in my home and was laid off and that if after the use this washer has had and it will cost this much if I do the work, I was not impressed with this company. She apologized and told me she will issue me an extended warranty for $299.00 that will cover it. I told her that without a job, I cannot make a decision so fast. She gave me the next business day to decide. I concluded it was cheaper than the part, so I called her back. I was scheduled for a repair, and the man opened the front and looked at it and said it was an outer tub bearing. He went to his laptop in his truck and returned to tell me that they would not authorize that expense and that all they would authorize was $350.00. He put the front of the washer on, then as if he forgot something, took it back off and reached way in the back and did something. Then, he reinstalled the front. I was livid! They charged me $299.00 for a warranty and would not repair! So I called back and was hung up on. Next, I called my credit card and disputed the charge. I tried to use the washer, and it made funny sounds and then filled up my home with smoke and stopped working. I called Maytag again, and he denied the repairman would tell me how much they would authorize to repair it and told me good news that they would issue a $174.00 check. I gave $299.00, and a few days later, they give me $174.00? This is why Whirlpool is destined to fail. I will never buy again, and I will wash in my laundry tub first! This is exactly why imports will rule! So Whirlpool, you got me for the last time!

I just had an astonishing phone call with Maytag customer service (1-800-34

I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Th

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!

I purchased a Maytag microwave oven on July 22, 2011. It was delivered Aug

I purchased a Maytag microwave oven on July 22, 2011. It was delivered August 2. Model no. MMV4203DW, serial no. CK01001086. I paid $279 at Lowes Spokane Valley WA. I made a family brand name dinner for six in the original black carton, put the rack into the microwave, followed all the directions as the microwave was new. The carton melted inside and burned a place where the rack had rested. This melted before the time was up. I had followed all the directions. This was the first incident that was a problem. Next incident was a large bag of popcorn (microwave has two settings for popcorn--large or small). This burned the bag black before the allowed automatic setting. Third incident was another bag of popcorn, which resulted to a fire. I tried putting it out with a large lid, which now has permanent black smoke stains. The fire was so hot I could not remove the popcorn bag. I had to use two pancake spatulas to throw it outside where it continued to have flames and burned itself out. The next fire was with a baked potato. This was set for a regular potato setting. This fire was great flames. I tried putting this out with salt and a pan lid. I also removed it with a large metal strainer, an Asian type which is large, and used another spatula to scoop the flaming potato and took it outside while it continued to burn. This time the microwave burned itself out. All lights would not function so I unplugged it from the outlet. I have repeatedly told Ava that I had previously owned a Kenmore convection microwave and the only time I used the rack was when I baked something. She continued to ignore this and said that I used the rack to make popcorn, baked potato, etc.

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal!

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didnt even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers. But it is a stacking unit and I used the washer which commits me to it! Maytag, Whirlpool, JennAir and KitchenAid are all the same company. I am running out of options except going to the European manufacturers! Miele will at least install the appliances. They will be my next machines and I will not have to pay a plumber twice to install them the next time!

I purchased a Maytag Microwave Oven MMV5208 WS 1 from Home Depot less than

I purchased a Maytag Microwave Oven MMV5208 WS 1 from Home Depot less than two years ago. Mine was actually manufactured in April 2013 according to the ID tag. A couple of months ago it started acting up because a switch when the door closes began to malfunction and you had to open and close the door several times to get the microwave started. Then all of a sudden when you set the timer and pushed the start button it would flash on and immediately shut off. This is extremely frustrating because I paid more than $400.00 and purchased it less than two years ago. I am disappointed because Maytag advertises its reliability and this microwave is anything but reliable.

Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 201

Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 2018 as part of an extensive home remodel and addition. Did not move back in permanently until late June 2019, so the unit was not used at all until then. It quit working in January 2021 and our local (Sandpoint, ID) appliance repairman diagnosed a bad motor and pump assembly (the main functional component of the dishwasher). The unit was marketed as having a 10 year warranty and based on past experience with older Maytag appliances we purchased it. The fine print reveals that the 10 year warranty applies only to components that are unlikely to ever wear out or fail; all the rest are covered by a one year warranty. Part cost is over $200 and does not include installation. Maytag customer service (45+ minute hold to speak to a live human) of no help. No way are we throwing good money after bad to fix it. Lesson learned; just purchased a Bosch.

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week t

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.

Maytag 7000 series front loaders bought in 2013 on basis of high ratings fr

Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.

I purchased this washer January 2020. Bravos XL model# MVWB830DW5 is the wo

I purchased this washer January 2020. Bravos XL model# MVWB830DW5 is the worst washing machine ever. Does not clean your clothes, leaves soap residue on your clothes. Clothes aren’t fully submerged in water for the wash or rinse cycles. Do not waste your money. You will be highly disappointed.

The washer is not cleaning the laundry. Its a HE my butt. Its been looked a

The washer is not cleaning the laundry. Its a HE my butt. Its been looked at and fixed numerous times. It sits too long and it doesnt really agitate the laundry at all. Laundry is in the exact position when you loaded it when its done. Its the worst washer ever! I can clean the laundry better in the sink!

We purchased our Maytag Washer back in August of 2019 and already needs a M

We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.

I have had my refrigerator freezer for 2 1/2 years. It worked fine until ab

I have had my refrigerator freezer for 2 1/2 years. It worked fine until about 6 months ago. The vent started freezing and then water ran to bottom of freezer and freeze. If I get this fixed, I hope that will be the end of the problem. I am going to defrost it the old fashion way to see if that works. I will never buy this product again.

White clothes come out with some sort of grease stains on them and darks co

White clothes come out with some sort of grease stains on them and darks come out with a detergent white scum on them. I have to put them through twice to get the scum off and I have to scrub my whites by hand. So much for your new type washers. If I could find a washer with an agitator and water saver on it, I would buy it in a flash and get rid of this so called newest thing on the market. I have to put a cleaner through it every 2-3 weeks that costs me $10.00 for 3 pucks and having to rewash my clothes does not save water or time. There is a lot to be said for the washers that had water saver on them. First of all, I could open the lid during the wash cycle and add another item. (2) I could use the last of the 2 rinse cycles from my white clothes to start a load of dark clothes, that was truly a water saver and both loads were sparkling clean. Every women that I have discussed these new machines with (both front loaders and top loaders) say that you and other companies that think you have improved wash day for women have definitely not improved it but rather made it a nightmare. Absolutely hate this product. I hasnt given me a moments satisfaction since we spent the $1,000.00.

Purchased a Maytag Bravo Quiet Washing machine. Nice and big for our family

Purchased a Maytag Bravo Quiet Washing machine. Nice and big for our family and uses less water. Generally okay with it (occasionally need to rinse clothes again as they have streaks/spots after the hand-wash cycle due to low water feature). This year it started making a loud noise while spinning, obviously the bearing. Googled reviews on this washer, reviewers explained Maytag now owned by Whirlpool and not the quality it used to be. Called the repair line, Whirlpool refused to say whether or not this would be covered by the limited warranty, even though it is very clear which part is causing the problem. The only way they would tell is if someone came out, then we were charged $149 for 5 minutes of looking at the machine to be told it isnt covered. In the end we will order the part and fix it ourselves. We will remember not to buy Maytag again.

We purchased all Maytag home appliances when our home was remodeled about f

We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.

My Maytag dishwasher MDB7749SAM is not quite 5 years old. At the end of Dec

My Maytag dishwasher MDB7749SAM is not quite 5 years old. At the end of December 2016 a bubble appeared on my vinyl floor. The plumber could not find any broken pipes or reason for any moisture to have gotten under the flooring. A flooring company did not know what was causing the bubble, moisture or the vinyl glue had failed. The floor got worse and worse, more bubbles.Called the flooring company again. Raised the register cover and could see all the moisture under the vinyl and underlayment. Plumber discovered the dishwasher fill valve had failed but because there was so much insulation on the kick plate, at the bottom of the dishwasher, it forced the water, which was in a pan under the dishwasher, to push the water to the back by the wall and under the flooring. Plumber said, the insulation acted like a dam to keep the water from showing in the front of the dishwasher. The first and subsequent bubbles, in vinyl were 3 feet away from the dishwasher. No way to tell the dishwasher had the problem. Has anyone experienced this problem? If not, take care to remove the kickplate and check your dishwasher for water problems.

We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. I

We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. In the last 3 months weve had to defrost this frost-free refrigerator. The freezer frosts and the refrigerator went into the danger level for foods. A technician said there is a tube from the freezer to the refrigerator that gets blocked with ice and your food is spoiled in no time. I wish I would have read this website before I purchased a Maytag. Hopefully, this will help someone else. I thought that Maytag was a quality name. That was the good ole days and now Im living in the good ole days defrosting a frost-free refrigerator. Beware!

Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 yea

Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 years. I paid top dollar, $1229.00 to be exact and the parts and labor are $659.00 with no guarantee that there wont be further problems. Technician told me that this is typical of Maytag products. Contacted Maytag and they told me to take a hike and have a nice day. I will attempt to get some help from the place of purchase, Hamai Appliance, Maui, Hawaii.

I will never buy this product again or anything with the Maytag brand. I pu

I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.

We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Withi

We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Within the first twelve months the black skirt at the bottom of the door collapsed to the floor. It was in small pieces and brittle as though exposed to excess heat. The repairman fixed it free but made the point it was not covered under warranty. Next the heated dry cycle baked the water onto the dishes forming a white crusty layer. We have a water softener that works very well. We stopped using heated dry because it is too hot. Last night before bed, I was standing in the kitchen and I smelled something burning. My wife had mistakenly programmed heated dry into the cycle. Obviously this dishwasher is as much a fire hazard as the one it replaced but no recall has been issued yet.

I am very frustrated and disappointed with all of the appliances I purchase

I am very frustrated and disappointed with all of the appliances I purchased from Maytag, 3 1/2 years ago. The stove has never cooked evenly, and they replaced both heating elements, and it still does not bake properly. I just called customer service, because my pies for the holidays burned once again. They told me there was nothing they could do. I cannot believe a customer that spent this much money with Maytag (purchased a washer, dryer, microwave and oven), gets no help from the company. The transmission has been replaced in the washer, and is still noisy. The dryer is also very noisy. The stove does not bake properly, and the microwave quit within a few months of purchasing. The quality of Maytag is very poor, and the customer service is obviously poor too, when they said there is nothing they can do for me. I guess they do not care about customer loyalty.

The washer does not wash good on the initial wash. I have to wash my clothi

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

Wish it was a French door style instead of freezer on top. Not good if you

Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.

I purchased a Maytag French Door Refrigerator in July 2011 from Lowes onlin

I purchased a Maytag French Door Refrigerator in July 2011 from Lowes online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowes and they called in a repairman. He came and replaced a part to fix the problem. I dont have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression thats what a warranty was for. According to Lowes we are required to call them and they will schedule a repairman or the warranty isnt any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. Im just wondering where these appliances are actually made?

I purchased a new Maytag dishwasher (model #MDB4651awb3) for $300, in Decem

I purchased a new Maytag dishwasher (model #MDB4651awb3) for $300, in December of 2009. Seven months later, the dishwasher refused to start. Some lights on the front panel would remain on, while others would not respond. The Maytag repairman made a house call and replaced the front control panel, and vent. After the repair, the dishwasher worked fine for nine months. Then, the same thing happened again. It refused to start with the same front panel light problem. I called Maytag, and since the machine was now past the one year warranty, they wanted $275 for an additional 1 year warranty, to repair the machine. Since I can buy a similar new machine for $25 more, and felt this was now an ongoing problem, (it would be the third panel in less than two years). I expected Maytag to offer more to take care of their lemon problem. Since they refused to reconcile the situation, they obviously no longer stand by their machines. I will no longer buy Maytag/ Whirlpool machines, and do not recommend them.

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago.

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.

I also bought a Maytag refrigerator in 2013. Right after the warranty expir

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

The ranges are getting great but are more so with digital than buttons and

The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.

Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part

Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.

I bought my Maytag in 2013. It worked fine at first but for the last year i

I bought my Maytag in 2013. It worked fine at first but for the last year it isnt getting clothes clean. In fact, some look like theyve never been washed. I have to run the rinse cycle 2-3 times and they still seem somewhat soapy. The washer still leaves clothes drippy after running the spin cycle. It takes 2-3 hours to complete a small load. I wish I had my old Kenmore back. It worked fine for nearly 20 years!

I spent more than I should to buy this machine but thought of it as an inve

I spent more than I should to buy this machine but thought of it as an investment to help conserve water and energy. Wrong!! One small load of undies will wash for 60-70 minutes, then still not be clean. So, I rewash them. Really, how does that save anything? I HATE this machine. Ive never seen a washing machine that will wash in WRINKLES! Lastly, I do not like the fact that I have no control over water level. I had one load of towels that the towel on top actually came out of the washing machine with more than half of the towel still dry. Not good! Save your money and buy a machine with an agitator. They simply clean better.

No matter what we we do we still have soap residue left on clothes, even wh

No matter what we we do we still have soap residue left on clothes, even when we do the 2nd rinse cycle (what a waste of water). We use the correct amount of HE detergent and we use the detergent dispenser but it doesnt helps. The machine just doesnt use enough water. We have removed items that still have DRY SPOTS on them when the cycle is done. Areas that have never gotten wet after a 45 minute cycle. Never once had this happen with an agitator machine. Would not buy this machine again. Model: C80441070. Serial #: MVWX655DW1.

We purchased our Maytag 4000 series electric dryer in October 2011 from Bes

We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.

I have had this refrigerator for less than 3 years. It recently started lea

I have had this refrigerator for less than 3 years. It recently started leaking water on the floor and all over the bottom of the freezer. Repairman said it is a flaw with the defrost drain design. He thinks Maytag MIGHT have changed it since I purchased mine, but I dont know. Originally they used this small rubber valve;repairman said they get clogged very easily (even though I vacuum around it regularly and dont have any pets). He replaced that part with something sturdy that looks like a p trap. I looked online and there are loads of complaints about this exact issue with the defrost drain clogging. It cost $250 to have it repaired. I called Maytag to ask to be reimbursed and of course they will not do anything since it is out of warranty. Its a shame Maytag wont stand behind their products. Since there are so many of us with this issue, cant something be done?

We had a Neptune Maytag for over 12 years, best machine ever but this one (

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

A 14-month-old cabinet dryer required a new motor. I was promised delivery

A 14-month-old cabinet dryer required a new motor. I was promised delivery in 3/4 days. Following several calls, all of which resulted in the delivery date being extended to over eight weeks, the same engineer called to install the new motor. He refused to do it as the surrounding paneling had not been removed to give him access to the cabinet. It took another four days for him to return after we called in our builder to remove the panel--three screws and four-minute work. I asked for the warranty to be extended, by way of recognition of Maytags awful service. My request was rejected out of hand and the reasons do not accord with the chronological evidence I hold. I am about to bring a claim in the local County Court.

I loved my refrigerator because it was plenty of space, energy efficient an

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

Further down on this page is my complaint about the dishwasher. This compla

Further down on this page is my complaint about the dishwasher. This complaint is about the company. This will demonstrate how cheap Maytag is. I filed a copy of my complaint below with the BBB, who in turn forwarded it to Maytag. They sent me a form with rules that they call Dishwasher Recall. Maytag will send me a $250 Prepaid MasterCard, providing that I: 1. Remove the old dishwasher myself. 2. Destroy the machine and/or render it inoperable. 3. Sign and date under PROOF OF DESTRUCTION AFFIRMATION that I have complied. Statement on the form (Your signature is your confirmation that you have complied). 4. Purchase a stainless steel machine (over $700). They list models you should buy. 5. Record on the form; Model Number, Serial Number, Purchase Price, Store where purchased, and Date purchased. 6. Send the signed Rebate Form back along with the sales slip. (Sales slip must show clearly Purchase Date, Purchase Price and Retailer Name). 7. Allow 6 to 8 weeks from the time the Rebate form is mailed. Are they kidding?! If I were to buy a machine at Home Depot, they will deliver, install and remove the old machine. I dont think I would take a Maytag dishwasher for free.

I purchased a Maytag made by Whirlpool in China about two years ago. The ti

I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.

I purchased the Maytag metal interior two years ago, the very first year I

I purchased the Maytag metal interior two years ago, the very first year I had to replace the control panel board... Now, the panel went out again, after calling the Maytag executive office, they finally sent me the part, telling me I had to pay to get it fixed. That was just three months ago... Presently, the dishwasher has quit running water in the cycle... I will NEVER purchase another Maytag dishwasher... thinking you get The Best doesnt mean what you think... BEWARE...

We bought a new Maytag electric range from a local dealer three years ago.

We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!

I bought a Maytag Bravo washer and dryer 18 months ago. While taking clothe

I bought a Maytag Bravo washer and dryer 18 months ago. While taking clothes out of my washer, I noticed that the plastic collar above the washtub was shredding around the edges. I called the manufacturer about it. Because it was more than 12 months old, they refused to do anything about it. I feel that shouldnt happen so soon after purchase. Im a single person and dont do that much laundry. The piece should be made of something more durable. I will never buy another Maytag product. Is there anything further I can do to pursue this?

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerat

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.

I have a Maytag Bravos XL and have white residue on all the clothes that ge

I have a Maytag Bravos XL and have white residue on all the clothes that get washed in this machine since I purchased it. I have always used HE Detergent and have followed all Maytags recommendations to reduce the white residue to no avail. I had to wash my clothes 5 times to get the residue off of my clothing and 4 of those were without any detergent and on all temperatures and wash cycles. Model # MVWB835DW.

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

I bought a Maytag dishwasher, model # MDB7749AWW1, in April 2011 and the co

I bought a Maytag dishwasher, model # MDB7749AWW1, in April 2011 and the control panel just stopped working. Of course, Im outside the one-year warranty, but judging from the other reviews on this site, that doesnt really matter. A $500 dishwasher should last more than 17 months! I agree with the other consumers. The control panel on these dishwashers should be recalled. Obviously, its defective. Instead, Im being told I can either pay $250 for the repair plus a one-year warranty or $130 plus parts to cover a onetime fix. Ridiculous.

Within a year of purchasing this washing machine, I needed to schedule a re

Within a year of purchasing this washing machine, I needed to schedule a repair service because the washer started making an unfamiliar noise. Repair Service shows up and refuses to touch my washer. The ink on the Serial and Model number (stick on label) inside the washing machine door has washed off. Sticker label in excellent shape, except all the ink has come off. If the Repair Serviceman cannot read the label, NO SERVICE FOR YOU. MY SAGA... Did you know that if your washer or dryer does not have a readable serial number on the machine, NO repair service will work on it. It does not matter if you have all the paperwork showing this information. If the original label is unreadable, no repair service will touch it because they will be fired. Maytag changes parts on a model all the time. The serial number is the ONLY way a serviceman can tell exactly what parts your washer was made with. Apparently the serial and model number label sticker was not printed with permanent ink. The Repair Service said the Serial and Model number ink washed off the label because the sticker was incorrectly put on the inside of the washer door at the bottom. But they were WRONG! Maytag shows online that is exactly where the serial and model number sticker is supposed to be located. So, I called Maytag to order a new serial number (stick on) label for our washer. I gave Maytag the information and I was told I would have the label in two weeks. Then I called back a week or so later to make sure the serial number was ordered and on the way. Maytag said there was a misunderstanding, and that they received my request on 6/17/15 and it was sent to the ONE AND ONLY GUY that makes replacement serial number tags and he was sent my request on 6/22/15. Maytag said it would take the one and only man quite some time to make the label (SINCE THERE IS ONLY ONE!!!) and I could expect to receive the replacement label in 4 to 6 weeks and they were sorry, but there was absolutely NOTHING they could do about it. So as my year old washer sits for over a month, Im going to the Laundromat each week. We should have received the new serial number on August 6, 2015. So it’s taken almost 2 months and my label is close to two weeks late. To date I have not received my serial number. I tried to use MAYTAG chat, dont bother, they said they couldnt help me. I needed to call in. So I emailed Maytag today for their support services to tell me WHEN I can expect to receive my new serial number label. I bought this through hhGregg. Check your Maytag washer. IF THE SERIAL NUMBER AND MODEL NUMBER LABEL ARE INSIDE THE DOOR, CHECK TO SEE IF THE INK IS COMING OFF THE MACHINE LABEL, and order a new one NOW if it is, or you will not be able to get your washer serviced. Do not put new label back on the inside of the washer door. This is just unbelievable.

Home Depot is selling defective appliances manufactured by Whirlpool and re

Home Depot is selling defective appliances manufactured by Whirlpool and refuses to provide a full refund. I purchased a Maytag washer and dryer from Home Depot in August of 2010.Washer broke in February of 2011. No parts available for repair, Whirlpool replaced washer after 4 weeks. This washer broke in July 2011. No parts are available for repair until August 17th.

Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times

Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.

I hate this machine: Maytag bravo xl washer. Clothes come out extremely wri

I hate this machine: Maytag bravo xl washer. Clothes come out extremely wrinkled, drum so deep can barely reach bottom on my tip toes & Im 57 & clothes dont come out clean. I cant wait to replace it!!! Why are clothes so wrinkled, I want to hang dry things & everything has to be ironed.

We went to Lowe’s to buy a new washer when our old front loader would’v

We went to Lowe’s to buy a new washer when our old front loader would’ve cost more to repair than was worth it. This Bravo XL washer is the biggest rip off EVER!! I, like others, have watched with a flashlight & see that most clothes are nowhere NEAR being wet AT ALL!! Let me tell you... I am BEYOND LIVID!! I bought this washer thinking we could wash our comforter at home instead of a laundromat and WHAT A JOKE!! It would never even wet a FOURTH of a queen comforter, let alone the whole thing!! My husband had to actually LEAVE HIS JOB to go home and change because his shirts smelled like a wet animal! People actually were commenting on the smell!!Believe me, we tell EVERYONE how ridiculous this whole energy saving scam is!! AND... I am having to wash clothes TWO and THREE times to get them NEAR smelling normal!! My electric bill and water bill have gone up substantially and again, I AM LIVID BEYOND WORDS!! We spent over $900 for this washer with the extended warranty!!! NEVER EVER AGAIN WOULD I BUY MAYTAG!!! And I have tried EVERYTHING to try to rectify this; I added less detergent, I’ve used the deep water wash, extra rinses. I’ve had the Maytag technician here replacing the circuit board thinking perhaps THAT would give me more water. I sure wish we could all do something for SO MANY of us being taken advantage of!!! Did I mention I’m FUMING?!!?

We got our Maytag fridge approx.18 months ago. There was no trouble the fir

We got our Maytag fridge approx.18 months ago. There was no trouble the first year and there has been nothing but trouble for the last five months. The freezer started frosting one day which causes temp to get in danger zone - we defrost it with a hair dryer about every week and it has continued to frost up ever since. We have a friend that works for a certified Maytag repair business. He came to our rescue five times and called Maytag hot line for help.Together, they could only suggest that the gasket be replaced. He could not see anything wrong with it but we changed it just in case. Still, the problem continues. When we called Maytag customer service (877-556-57420), we were told that no one has had the problem before us. We just looked online; there are 521 complaints about Maytag. My question now is, how do we get a class action lawsuit going?

We bought a top-loading Maytag washing machine in January 2020, and are ver

We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.

Purchased this unit back in November 2011. Sometime this year it started le

Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..

I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in

I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in the first few weeks the machine did not perform as expected--cut off in middle of cycle, door failed to unlock at end of a cycle, constant error messages that made no sense (power failure when power didnt fail, codes that arent defined in the owners manual). To make a long story short, the company that does their warranty repair, which has worked on the machine approximately 8 times, tells me there is nothing else they can do, the machine is a lemon. But their customer service department refuses to replace it. They say it must be repaired, yet again. But the parts are out of stock (which should be a pretty good indication that theres a problem with product quality). So I am to wait. How long? They dont know. Call again tomorrow.Do NOT buy a Maytag appliance. Customer service does not stand behind their products and the products are no longer up to the quality I had previously expected from Maytag. Additionally, telephone wait times on the customer experience line can exceed an hour and are customarily over 30 minutes. Never had an experience like this with any other major appliance customer service department.

We built a new home in 2008 and purchased a Maytag appliance package from H

We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems t

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

I wish I would have read reviews before I purchased this washer, but I was

I wish I would have read reviews before I purchased this washer, but I was in a hurry to get a new machine. Maytag has a great reputation and we went on that!! My Bravos is 2 months old and we have been away for a month! What a disappointment so far. What Ive noticed is all my dark items have residue on them, and today some of my light clothes came out looking like there is grease on them. Im afraid its going to wreck more clothes! Does anyone know if theres been recalls on the Bravos XL washing machines?

I purchased my Maytag and Im not happy. There is agitator in center and it

I purchased my Maytag and Im not happy. There is agitator in center and it seems to always tangle up my clothes and has torn several garments. And there is no fabric softener compartment but there is the one for bleach. If I had to do over again I would have several compartments for bleach and softener, and no agitator in center. But I made the purchase and it does clean the clothes but they usually in a ball when and tangled when complete.

Maytag Washer Model#MVWC465HW2, just purchased it 1/30/2019, leaves white s

Maytag Washer Model#MVWC465HW2, just purchased it 1/30/2019, leaves white stains on dark colored clothes. I use liquid soap. I don’t use softener nor bleach. I use OxiClean on my whites and sheet softener in the dryer. Someone please out there help, I can’t return it, it’s past 30 days. I have extended warranty but they can’t help. It’s not broken. I hear a lot of bad reviews/complaints, but no answer if it’s been solved or how to solve it. Please someone help???

Worst Washer ever...hated it from day one of receiving it (but couldnt retu

Worst Washer ever...hated it from day one of receiving it (but couldnt return because moving into new place, took awhile to get it installed, and by then the 30 day return window had lapsed, so now stuck with this piece of garbage!). Is ALWAYS off balance whenever you wash anything of weight (i.e.: towels, sheets, blankets etc.). It takes me close to 2 hrs to get these items washed because I have to keep starting and stopping it to try to get it to spin dry because it ALWAYS throws the items so is off bal. and wont spin. Then when you hit pause, adj. bal., & start it again, it starts REWASHING the items (instead of continuing on from where you left off), and sometimes when it cant balance in the spinning cycle it just shuts down making you think the full cycle is complete, only to open up the lid to find your clothes all sopping wet. Also, NONE of the cycles will get any of my clothes clean...it just uses so little water your clothes come out feeling grungy and still dirty. I have had to resort to ONLY using the BULKY cycle because it is the ONLY cycle that will use a higher water level (mainly because bulky items like towels will absorb the water so it needs to add more). With this cycle at least my clothes dont FEEL dirty when they are done washing!There is no way of knowing how much time is left on any of the cycles, which is a real problem when you have to start and stop it, because you really have no idea how far back it goes to start itself up all over again. There is just no way to time it, because it keeps messing up where you have to keep stopping/starting it, and then you have no idea of time frame. Never saw a machine built so UNUSER friendly!I will NEVER buy a MAYTAG washer again, and NEVER will I buy a washer unless it HAS the center agitator, and a control for water level. These HE washers are the worst, and unfortunately they are now the only washers being made, but without water, clothes just DO NOT ever get clean anymore no matter which fancy and expensive detergent you use. HE washers are HORRIFIC. I may just buy an old style used washer with the agitator... at least I wont be wasting energy to only wind up with STILL dirty clothes when using HE washers! FINAL NOTE: AVOID Maytag HE Washers at ALL COST! You will be sorry if you decide to purchase one!

I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November

I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!

All of a sudden, the lid lock light is flashing. The washer is only 1.5 yea

All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!

I love my Maytag washing machine. It have different settings for the wash,

I love my Maytag washing machine. It have different settings for the wash, also a size load for your washing, and I love the rain cycle. You could do single runs with Downy or extra runs which is great. Especially great if you’re doing blankets and towels you need that extra rains. Great reliable machine. Highly recommended.

It’s washing day today, so I’m angry, frustrated and livid to do it in

It’s washing day today, so I’m angry, frustrated and livid to do it in my Maytag machines. I’m 72 years old and been doing this for 53 years. It’s not a job you love to do but you do it. I finally get to be able to afford whatever machines I want, so what do I do, buy Maytag. They are beautiful, see through top load, and see through dryer. So finally I get to use them, what a letdown. I don’t understand how they can put these machines on the market. Unbelievable! Also very expensive. The sensor for the water level is way off. It starts washing with hardly no water covering the clothes so this is where I put it on pause and add buckets of water to wet at least the clothing. I did a test to see how the clothes moved inside when washing. It was a load of white towels and I put in a bright green face cloth to see how it moved around in there. Well what a surprise, it stayed on top and moved about 3 inches to the right. That’s all it did. You don’t call that washing, I call that soaking! Terrible washer! I could go on and on but I’m getting too upset. Now for the dryer, the sensors don’t work right so what I do is use the timer and the temperature buttons only. Sometimes clothes gets stuck under the lint basket and by the time the buzzer tells me the load is finished drying, it is so twisted that it’s wrinkled forever. It has ruined a beautiful tablecloth of mine. I can’t sell these machines because I would feel very bad to pass them to someone else…Maytag does but not me. Because of my age I won’t be getting new machines probably, I’m stuck with them, but I would advise anyone shopping for a new washer and dryer, go out there and see what they have, come back home and look for reviews which I did not. Bad mistake! Note: I searched everywhere to write this review to Maytag on their website, none to be found!

We purchased a new Maytag Bravos washer and dryer. The washing machine sens

We purchased a new Maytag Bravos washer and dryer. The washing machine senses the weight of the clothing and determines how much water to use. The machine does not put enough water in to completely immerse the clothes, therefore after the load has washed, the clothes come out of the washing machine partially dry. I have to wash the clothes a second time therefore using detergent twice, water twice, electricity twice and my time twice to wash each load. After a while the machine stopped washing altogether. I would load the laundry, add the soap, close the machine and start the machine. It would begin to put water on the clothes and sense the weight of the clothing and it would get stuck there. I would hear a buzzing sound and the clothes have been stuck on this same cycle for over 15 minutes and it would not wash the clothes. I tried starting the machine again, and it would drain the machine. Id have to add more soap, use more water, use more electricity and use my time again to try and wash the same load. They sent out a repair company who looked at the machine, did whatever they did (and left a bunch of water on the floor behind the dryer and didnt have the decency to tell me so that I could clean it up). They said they had to order parts and they would come back. They called me several hours later and said they had the parts in their warehouse and they could repair the machine.After a while, they said they were finished and that the machine was repaired. I tried to wash a load after they left and... the original issues were still there. I called the repair company and told them what happened. I typically do laundry once a week, so out of fairness to the technicians, I told the lady that I didnt have any more dirty laundry and that I wanted to try the machine again when I had dirty laundry the next week. I called the next week and Maytag said that I had to pay for the technicians to come out, even though they never repaired the washing machine.After complaints they offered me a $75 credit towards the repair company which I refused to accept. Then they told me I could buy another Maytag machine and they would give me a discount. So basically, I would get something like $76 off of a $600 machine. Really? And then the idiot had the nerve to tell me that it was customary for the clothes to come out partially dry. So in other words, he was telling me that these machines were designed with flaws to partially wash clothes so that consumers would have dirty clothes. I asked for a replacement machine of equal value and they told me that Maytag does NOT replace machines. They sell this crap, knowing that it is no good and they arent willing to replace it! I got someone else on the phone and he said that I will not have to pay for the technicians coming out a second time to attempt to fix the machine. I AM NOT A HAPPY CAMPER.

We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3

We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3 weeks now and I am so upset. First off, I became violently sick from the oven when we first used it. I had a horrible headache and then nauseousness and then the worst stomach problems I have ever had. The toxic smells coming from the oven were too much for me. We had every window open. I looked online and found other people who reacted the same way to their new oven smell. But now we are on the 4th time using the oven. We did a self-clean and I thought that would help but no, it smells like someone is pouring gasoline into my home. I smelled it in pockets throughout my house. I have had the gas company out twice and a repairman. They all cannot figure out the problem. I looked online to see if other people were having a gas problem from this model and I am not finding it. It is horrible. I feel like I am being poisoned. I have not had a working oven in 2 and half years and I was so excited to get this oven and now my new oven is making me so sick. I am not sure what to do from here.

Our washer ran great until last week. Had repairman in. User interface died

Our washer ran great until last week. Had repairman in. User interface died after 18 months use. $250 for the part plus labor. This is a $1000 washer. Buyer beware. Maytag is just another name for any washer in the Whirlpool lineup. Uses the same parts. Has the same issues. Should have bought a Speed Queen.

I bought this washer brand new in 2011 for $650. I had bought a Maytag wash

I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.