Maytag Refrigerator Model OBX MFT2772HEZ (2024)

Product Reviews:


My refrigerator was delivered on April 3, 2016. I began calling for service

My refrigerator was delivered on April 3, 2016. I began calling for service July 2 when the bottom freezer door started depositing ice chunks on my kitchen floor every time we opened it. An appointment for service was made for July 18, service never showed up. Another appointment for August 3 was made and again service never came. I called the 800 number on Aug 19 again arranged service for Aug 24 after hours so that we did not have to take anymore time off work. When repair finally looked at the fridge they said the door was not aligned and did not close so the frost builds up and breaks off onto the floor. This can be fixed with a new door that can take from 6 weeks to 8 months as they are not stocked and have to be made at a factory. The fridge constantly runs and is starting to leak water through to my kitchen floor and basem*nt ceiling tiles.I called Maytag/Whirlpool on Aug 25 and the service agent told me the best they could do for me was extend my original warrant by 6 months while I wait for replacement part and they advised I purchase the extended warranty. The second agent named Gabby I spoke to advised me to call Home Depot where I purchased the fridge to see if they would do something for me. She would write down my concerns but had nothing more to say or do for me since the repair person deemed the unit repairable and a part has been ordered. I called Home Depot on Aug 25 and I spoke to Appliance Dept who told me the manager who could help me was off that day. He advised me to stick weather stripping around the door to seal the leaks. I said I was hesitant to do anything that may void a warranty and he agreed. He suggested I may get a loaner fridge but I have heard nothing yet. I want a replacement fridge.When you pay $2000 for a fridge it should be worry free for at least a year? I have been reading reviews and I am wondering why this is not a recalled appliance as this seems to be a very common problem. I am sad that Whirlpool is not standing behind this product. Home Depot has been in touch with me regarding this fridge issue and the lack of customer service provided by Maytag. They are replacing the fridge on Sept 9th 2016 and taking the old unit away. Home Depot has tried to get in touch with Maytag and they have not gotten a response at all about my faulty unit.The staff at Home Depot in Peterborough have been excellent to speak to and have apologized for the issues with getting service to my appliance. I am very grateful to them for their assistance and for following up with me in this matter. The downside is that I am getting another exact Maytag unit as a replacement so hopefully this does not start all over again. Home Depot has been a great retailer to deal with. I am very saddened to hear that even Home Depot cannot get responses from this manufacturer. I have also lodged a complaint with the Better Business Bureau.

Published: September 3, 2016

Vicki of Omemee, ON

Source: consumeraffairs.com

I always purchased Maytag products but no more. After 16 months of ownershi

I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!

Published: December 12, 2014

David of Wayne, PA

Source: consumeraffairs.com

The machine can clean even king size quilts, and clothes come out very clea

The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.

Published: February 15, 2019

Jane of Pinole, CA

Source: consumeraffairs.com

We purchased a Bravo Maytag series top load washer from Sears in June 22nd

We purchased a Bravo Maytag series top load washer from Sears in June 22nd 2013. See receipt for verification of sale. It seemed to be alright and we were hoping to be a lucky consumer, but now it is January 2015 and today I could smell smoke along with a weird smell (like an auto repair shop smell). I immediately was concerned about the entire house catching fire. Luckily I figured out the smell was coming from the washer and was able to pause it, stop, and then turn off. We are not happy. Our whole main level smells awful. And Im pregnant so this is probably not good to be inhaling. We are looking for recalls that may be out but weve only seen front load recalls not top loaders. When we bought this it had great reviews, but now it appears there are so many complaints, so my question is: Why isnt Maytag doing something about this massive problem?

Published: January 9, 2015

Sarah of Clara City, MN

Source: consumeraffairs.com

Bought the Maytag high efficiency washing machine with the auto-sensing and

Bought the Maytag high efficiency washing machine with the auto-sensing and deep water wash feature. It took some getting use to because of all the washing choices and different noises it makes. Auto-sensing seems to use very little water which is strange but clothes seem to come out clean. Best bet for me is like the old school way and use deep water wash and light load which is shorter and thats most efficient power wise but will use more water which is fine by me. Also bought the matching dryer and thats a 5 star review. Excellent product.

Published: January 17, 2019

Scott of Euless, TX

Source: consumeraffairs.com

I am submitting this review today to express my disappointment with my Mayt

I am submitting this review today to express my disappointment with my Maytag washer. This is the Maytag MVWX655DW (Bravo), with Serial# C61842055. In August of 2016 I lost many treasured items due to a flood in Lafayette, Louisiana. My daughter and I were devastated and displaced because of this event. This is also in addition to completing Cancer treatment 2 days before the flood.I lost my GE washer which was a great product. It was a struggle for a long time, but we were finally get back on our feet. I was able to get another place to live, and it was time to purchase a washer. I was told that Maytag was one of the best products on the market, so I decided to purchase my first Maytag washer. This did not turn out well for me, and it was very disappointing. After 9 months of ownership of this product, it is broken! It is my belief that the product may have been defective.I put in a service call, and had a repairman come to my apartment on June 19th. I was told that my washer needs several parts to repair it, including a pump. I have never had this issue with prior washers. My previous washer before my GE purchase survived for over 10 years before it has had any issues. I called on June 26th to ask about Maytag issuing me a new washer or a full refund, instead of repairing this faulty product. I was told no, and was offered and extended warranty for 6 more months and $75.00. I expressed to her that I would rather have a new washer.The Bravo Washer is a very bad product. Instead of taking advantage of customers, Maytag needs to stand by that 10 year warranty sticker on the washer. Please understand this purchase is a LEMON. This washer did not last a year. After all I have been through, I did not need this financial hardship. In the long run, this product will die again. Unfortunately for me I may not be able to afford to purchase another washer. I am still getting follow-up treatment for my Cancer, and it is very expensive. Can someone please re-evaluate the need for a replacement washer or offer me a full refund? This product should not be broken after only 9 months of service.

Published: July 6, 2017

Belinda of Lafayette, LA

Source: consumeraffairs.com

To begin with, the Bravos 300 washer was bought because we owned a Maytag p

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

Published: February 3, 2015

John of Bella Bella, BC

Source: consumeraffairs.com

I bought a Maytag Gas Range in January 2010. In January 2012, the wiring ca

I bought a Maytag Gas Range in January 2010. In January 2012, the wiring caught fire, and now, the oven is unusable. Maytag was not very helpful in our loss of money and product.

Published: January 28, 2012

David of Carneys Point, NJ

Source: consumeraffairs.com

I bought this washer in November of 2012 thinking it’s one of the best be

I bought this washer in November of 2012 thinking it’s one of the best because it is a Maytag. Five months later, the wash machine needed a new gear case because it was making this horrible loud noise when it was washing and spinning. The service guy came over and replaced this part. Now, the washer does not want to spin. The clothes are soaked, and I have to stand there and manually turn the knob to spin it; and it still doesnt spin right. This is the worst experience I’ve ever had with a washing machine, and I regret ever buying this Maytag. They should recall this series of washers because there is something really wrong when you have to have it repaired twice, and it is not even a year old!

Published: May 19, 2013

Andrea of West Lawn, PA

Source: consumeraffairs.com

Our Maytag dishwasher is a work horse. Never a problem just runs and runs.

Our Maytag dishwasher is a work horse. Never a problem just runs and runs. Could be a little quiet quieter. But does a t great job cleaning. I would definitely buy another one and would recommend it to any one.

Published: March 14, 2020

Manny of Mesa, AZ

Source: consumeraffairs.com

This is a wonderful washing machine. For cleaning clothes it does exactly w

This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.

Published: February 5, 2019

Lynda of Weimar, California

Source: consumeraffairs.com

I purchased this Atlantis dryer several years ago. To this day, I have repl

I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

Published: December 9, 2012

Christine of Gloucester, MA

Source: consumeraffairs.com

Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like al

Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.

Published: July 7, 2014

Laurie of Coram, NY

Source: consumeraffairs.com

Maytag Centennial - It came with the house. I think its a line made special

Maytag Centennial - It came with the house. I think its a line made special for rent-to-own kind of places. I cannot stand the washer. It will not take fabric softener unless its in the ball and if you use extra rinse you dont get to use fab softener at all. (I like liquid fab softener on some things). Why it doesnt have a dispenser is beyond me. And the bleach dispenser is poorly designed, too close to the tub and splashes every time. Ive had this six months and would get rid of it in a heartbeat if I could afford to. Plus it snags towels. The washer is crap. And its a Maytag. I wish it would break so I could justify buying one that has some decent features like fab soft dispenser, bleach dispenser that doesnt splash, drum that doesnt snag.

Published: April 20, 2016

Susan of Miami, FL

Source: consumeraffairs.com

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

Published: April 20, 2016

C of Other

Source: consumeraffairs.com

Eight years ago we bought all new top-of-the-line, stainless steel refriger

Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.

Published: October 12, 2014

gary of Rancho Santa Margarita, CA

Source: consumeraffairs.com

The big problem is Lowes and Home Dopey, I mean Depot. I am an appliance re

The big problem is Lowes and Home Dopey, I mean Depot. I am an appliance repairman for 30 years. Their machines are built to a lower spec. Buying same machine from mom n pop store will help! Will cost you more but it will last longer with less repairs! P.S., While Maytag does make some of their own appliances, when Whirlpool bought Maytag years ago they shut down the Newton, Iowa plant. Whirlpool builds that washer and puts Maytags name on it. If you want a good washer buy a Speed Queen, go online and check their reviews! One more thing, LG and Samsung build terrible appliances. Do yourself a favor and stay away from them, just saying!

Published: April 7, 2014

James of Loudon, TN

Source: consumeraffairs.com

About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.

About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.

Published: October 19, 2015

Arthur of Titusville, PA

Source: consumeraffairs.com

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.

Published: November 14, 2011

Steve of Darien, IL

Source: consumeraffairs.com

We bought a new commercial Maytag washer. It’s deep, it has the agitator,

We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.

Published: March 25, 2019

Karen of Pullman, WV

Source: consumeraffairs.com

We are extremely frustrated with this machine. It takes an extremely long t

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to wash and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

Published: August 28, 2021

marg of Bloomfield, Other

Source: consumeraffairs.com

We purchased our home in late 2010 and was excited about our HE front-load

We purchased our home in late 2010 and was excited about our HE front-load washer (and dryer). Immediately, we noticed mold on the rubber boot, and the smell was horrible. We ran the washer with Affresh several times and left the door to open when not in use, and that seemed to help. Then most recently, the washers been shutting off mid-cycle through normal wash setting. I used to pound the washer out of frustration, and that seemed to get the machine working, but now it doesnt work at all. We had a repairman come out, and he charged us $94 to basically remove debris from the drain hose, and he told us that if the washer fails again, wed be looking at an expensive repair cost pertaining to the central control unit. We had a second repairman come out and replace the central control unit. It worked while he was here, but now its messing up again, shutting down mid-cycle. I have to unplug the washer for hours, replug, put it on rapid wash cycle (and hope it doesnt fail), and if it fails, then unplug, wait, put it on spin cycle... Its aggravating, and were looking at $300 to $400 in repair costs. Our repair man says front loaders are a nightmare (and he still has his non-HE washer from the 80s, and its still working). Our washer is Maytag Epic Z, model number MHWZ600TE00. Avoid front loaders, and definitely Maytag or Whirlpool front loaders. Well need to shop around for a new washer, an old-fashioned top loader this time.

Published: October 17, 2011

Helen of Woodinville, WA

Source: consumeraffairs.com

Did not know of the lawsuit or recall. Now I have to buy a new washer after

Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

Published: September 8, 2013

Alykad of Mercer, PA

Source: consumeraffairs.com

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

Published: May 6, 2014

laura of Portland, OR

Source: consumeraffairs.com

Like the other poor reviews here- this Bravos top load washer is the worst.

Like the other poor reviews here- this Bravos top load washer is the worst. So wish we had returned it!!! There is never enough water in the machine on normal cycle to get all the clothes wet so how in the world would anyone expect the clothes to get clean? Just ridiculous - and whoever invented this machine, plus those who tested it, need to have their head examined! Hate it so much.

Published: August 11, 2018

dee of Your City, AK

Source: consumeraffairs.com

Holds a lot of laundry. Spins laundry almost dry so its quicker in the drye

Holds a lot of laundry. Spins laundry almost dry so its quicker in the dryer. Easy to load. Easy to add wash soap and fabric softener. Only problem is its very deep to reach the laundry at once its done if youre not real tall.

Published: February 12, 2019

Diane of Toronto, ON

Source: consumeraffairs.com

Deceptive company and won’t stand behind their product! Purchased brand n

Deceptive company and won’t stand behind their product! Purchased brand new washer. Identified and reported noise that I can hear upstairs in my house while washing to technician. Changed a part, not related to the noise. Called back out. He admitted he could hear the noise. Whirlpool engineering department says normal. Sorry, I should never hear a clicking noise upstairs with two closed doors and 150 feet between me and the washer. Will be going back to Samsung next time.

Published: October 13, 2021

Renata of Woodlawn, TN

Source: consumeraffairs.com

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

Published: December 12, 2014

rachel of Albuquerque, NM

Source: consumeraffairs.com

I have had the washer and dryer for a little over 2 years. The washer alrea

I have had the washer and dryer for a little over 2 years. The washer already needs to be replaced as the cost to replace the drum is almost as much as a new washing machine by another brand. Thought Maytag was the very best. I had a GE washer for years before I purchased this set. The GE wasnt broken but THOUGHT I was upgrading..NOT!!! Will not purchase Maytag again. Very unhappy!!!

Published: September 27, 2014

Mary of Birmingham, AL

Source: consumeraffairs.com

Never had a better washing machine, highly recommend this product: MVWC425B

Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.

Published: October 10, 2014

Roger of Gatineau, QC

Source: consumeraffairs.com

My Maytag has been out of service more than in service and this is my 2nd o

My Maytag has been out of service more than in service and this is my 2nd one in 2 years. They replaced my first one due to breaking down several times. I have spent so much $$ at the laundromat after paying big bucks for a washer.

Published: February 8, 2019

Susie of Cedar Lake, Indiana

Source: consumeraffairs.com

I bought this machine in 2013 and within a year it had stopped going throug

I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.

Published: March 28, 2016

T. of Frankfort, KY

Source: consumeraffairs.com

DO NOT PURCHASE UNLESS you want dirty clothes that smell.... Water level no

DO NOT PURCHASE UNLESS you want dirty clothes that smell.... Water level not correct, binding laundry together and replaced the same parts with cheap parts over and over... just wanted clean clothes in a no frills washer. NOT with this washer. Owned it 3 yrs and disliked it the first half washed load... $869.00 heap of junk.

Published: May 21, 2020

Mary Jo of Upper Sackville, NB

Source: consumeraffairs.com

The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have

The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have ever bought. I bought it brand new and hardly ever used it. The first time it broke it was luckily under warranty, although we had to pay for the repair man to install it. It took two new circuit boards before it was fixed. A few months later, the circuit board went again, and it was conveniently for Maytag now out of warranty. The repair man told us that their company never carried these washers because from the get go they had a ton of problems. He said that the odds of it breaking again were great and that we would be better off putting the money into a new washer.I dont understand how the company, in good conscience, could continue to sell a product to consumers that they knew was faulty. It was not a cheap washer and I have never been so disappointed in my life. You would think they would have had a mass recall or, knowing how many problems consumers were having with the product, offer so much money towards a new one.I laugh at the commercials where the Maytag man was bored because their product never broke I could have kept that man busy for months!

Published: October 24, 2011

Jacquelyn of North Java, NY

Source: consumeraffairs.com

I hoped the Maytag Maxima would compare to my old Maytag Neptune and it did

I hoped the Maytag Maxima would compare to my old Maytag Neptune and it didnt even come close. Very disappointed. Doesnt fill with enough water to even WET the towels and doesnt rinse any of the soap out of the clothes. Been using it since 12/2015. Hate the Maxima. I looked for the brand (Maytag Neptune) which I couldnt find. Settled on the Maytag Maxima which is a complete bust. The Maxima doesnt fill with enough water so Ive had to add water to both the wash and rinse cycles. It has also become very noisy. The repairman has already stated that there is nothing he can do about the lack of water since the amount of water is set in the factory and cannot be changed. The Maytag Maxima is a complete bust for me! Its a front-loader that has me adding water (at least 2 gallons) to every load no matter how small. Wish Id bought a GE top-loader that Ive seen advertised.

Published: April 20, 2016

Katherine of Shelton, WA

Source: consumeraffairs.com

I have had this refrigerator for three years and have ALREADY had two major

I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!

Published: June 26, 2013

Connie of Shakopee , MN

Source: consumeraffairs.com

This dryer ripped a gaping hole with sharp shards of metal exposed. It was

This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.

Published: March 4, 2020

Shiela of Dresser, WI

Source: consumeraffairs.com

I have a gas dryer from Maytag that works very well. Very easy to use and e

I have a gas dryer from Maytag that works very well. Very easy to use and economical using it with propane. Im pleased with my purchase. Ive had it now for about 8 months. I would recommend buying another one.

Published: February 18, 2019

Bob of Palm Coast, FL

Source: consumeraffairs.com

This machine sucks. Im down to washing three to four items only on an extra

This machine sucks. Im down to washing three to four items only on an extra capacity machine because every single load becomes unbalanced. Feeling the weight of each item and then placing it correctly doesnt work. Repairman came out. Said it was balanced. Lie. At this point I want to take a sledgehammer to it and send the pieces one by one to Maytag. They should be embarrassed to even have this product for sale to the public with their name on it.

Published: April 9, 2017

Linda of Fort Worth, TX

Source: consumeraffairs.com

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I li

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!

Published: October 26, 2019

Eileen of Warrington, PA

Source: consumeraffairs.com

I bought a Maytag refrigerator from Lowes. It has the freezer on bottom and

I bought a Maytag refrigerator from Lowes. It has the freezer on bottom and I cannot put no fruits or vegetables in my refrigerator - it freezes them solid. Will never purchase this style of refrigerator again. Very Unsatisfied with this product

Published: August 19, 2014

elizabeth of Cripple Creek, VA

Source: consumeraffairs.com

I had a brand new Maytag refrigerator freezer delivered to my home. Not th

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

Published: July 31, 2011

Sean of Alexandria, VA

Source: consumeraffairs.com

I purchased this washer in January 2017 at our local Home Depot here in Mex

I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.

Published: July 16, 2017

Linda of Mrida, Other

Source: consumeraffairs.com

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In Apri

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.

Published: May 6, 2012

George of Point Pleasant, NJ

Source: consumeraffairs.com

Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 year

Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 years. In the five years we owned it, it required a new water pump and the stabilizers had to be repaired. Its motor burned up and I was not able to find a replacement. I was quoted $224 (parts only) for a replacement motor and 10 weeks delivery. My wife never liked the machine as it was not able to clean clothes that well. We did not find much difference in any of the settings. We tended to put very few clothes in each load in order to get them clean. We were dissatisfied that it did not have a soak cycle and the lid lock was particularly annoying.

Published: April 10, 2016

Bill of Loveland, CO

Source: consumeraffairs.com

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. I

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.

Published: November 8, 2014

Gloria of Big Timber, MT

Source: consumeraffairs.com

Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a

Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.

Published: July 21, 2015

Mischelle of Arcadia, WI

Source: consumeraffairs.com

Maytag Bravos washer and dryer both need replaced in 3.5 years! Control boa

Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!

Published: September 21, 2019

J. of Johnstown, PA

Source: consumeraffairs.com

On August 25, 2011, we purchased a Maytag washing machine (Model Number MVV

On August 25, 2011, we purchased a Maytag washing machine (Model Number MVVYC400XW2) at the Lowes Saugus, MA, store. Initially, we had no performance problems with it; however, on January 12, 2012, the washing machine wouldnt start. That day, I called Maytag for service on the machine, and it was fixed. Then on August 18, 2012, the same thing happened. A serviceman was called for the second time, and was repaired. Ironically, the Maytag 1- year warranty was expiring on August 24.Prior to the expiration of the Maytag warranty, I had been contacted by mail about an extended warranty plan, which I thought was being offered by Maytag, which it wasnt. The offer was being made by Federal Warranty Service Corporation. I purchased a 5-year extended warranty, expiring on August 25, 2017, the reason to have coverage for what seems to be a faulty machine. I would probably need it.Dealing with Federal Warranty has been nothing but grief. In 2012, the washing machine, had required 3 service calls, one with a Supervisor explaining my frustration with the number of service calls I have had made for the washing machine, but nothing has changed. Thus far in 2013, I have made two (2) additional calls for service on the same washing machine. Not only are there the numerous service calls made but the inconvenience of not having a washing machine, and the additional costs for outside laundering, during that time has to be taken into consideration. Additionally, my wife is 68 years old, and Im 71 (72 in August). Going up and down the stairs to the basem*nt isnt something we should be doing, especially to find an inoperable washing machine.

Published: July 16, 2013

Myles of Winthrop, MA

Source: consumeraffairs.com

I have purchased the Bravo washer less than 2 years ago. Within one year th

I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!

Published: September 9, 2013

Karen of Holly Springs, NC

Source: consumeraffairs.com

I have recently purchased a washing machine. Within the first week I was ca

I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!

Published: May 26, 2016

Deborah of Gorham, NH

Source: consumeraffairs.com

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hat

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

Published: December 22, 2012

Jeffrey of Arden, NC

Source: consumeraffairs.com

Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and workin

Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and working water leaked from bottom. Called recommended service. Result took out fridge and brought in another new one. Today the fridge/freezer ices up, ends up sounding like a rocket ship. Not working efficiently. Called for authorized service. Was told needed a new thermostat... after TWO Years? Service call price $125, quote to purchase, replace and install thermostat $550. Almost $700. Big mistake buying Maytag- who knew? But never again! We are quite angry and very disappointed with the mediocre performance of this product.

Published: June 13, 2017

Thomas of Media, PA

Source: consumeraffairs.com

Our Maytag ref. is not quite 4 years old and it is leaking water on to our

Our Maytag ref. is not quite 4 years old and it is leaking water on to our floor. The ref. is a French door with water and ice in the door and freezer on the bottom. We have to clean up puddles of water at least 3 or 4 times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasn’t Consumer Affairs demanded a recall on these expensive defective refrigerators to date?

Published: October 23, 2016

Joseph of Derry, PA

Source: consumeraffairs.com

This is my second washer in less than 5 years, going third. No customer sat

This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool dont care, Customer Service doesnt care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesnt happen with someone elses brand when we buy it. Shame on such a big company.

Published: April 19, 2012

Ronald of Davenport, IA

Source: consumeraffairs.com

We bought the Maytag Washer and Dryer set about two years ago from Home Dep

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

Published: October 12, 2013

John of Merritt Island, FL

Source: consumeraffairs.com

Nothing wrong with this dishwasher, a bit noisy, but it gets the dishes cle

Nothing wrong with this dishwasher, a bit noisy, but it gets the dishes clean and thats whats important. This was a builder grade installation and it came with the house so I cant really say its the exact model I would have selected had I been given the opportunity to pick my own.

Published: January 8, 2016

Sharon of Grand Prairie, TX

Source: consumeraffairs.com

I bought your Maytag model MDB7749SBW1 dishwasher on May 22, 2013. We bough

I bought your Maytag model MDB7749SBW1 dishwasher on May 22, 2013. We bought Maytag because of your reputation...not because of price. However, in September, 2014 (2 months out of warranty!!), the control panel stopped working. I called the 800 number and the best they could do is to extend the warranty for 6 months BUT only after we paid for repair and control board replacement. This is not cheap!!! We were furious. I looked if there were recalls on this model but there is not (should be). Anyway, after we paid for repairs and a new control panel put in ($160.00 +- for part itself), we were very cautious about touching anything on that dishwasher. YOU HAVE an issue with design and I can give you link after link of other customers who have expressed the same thing. So, here we are in 2017... About 2 months ago, we noticed the exact same symptoms with the control board.In fact the ONLY way we could start the dishwasher was to turn off the breaker, let it sit for 20 minutes - overnight and then turn back on and hit the start button. We lost all control over the settings. Only auto clean and delay 2 hours were working. Yesterday, I purchased yet another control board ($179 incl tax and shipping). I plan to install myself. If I could afford another dishwasher, I would do it and never buy Maytag again. Maytag really ought to be ashamed and if they were truly concerned they would offer these defective parts at a steep discount or better yet, recall. I plan on submitting something about this issue with any consumer group I can find. I guess the only way to spread the word and perhaps force a company to respond is to post on social media anymore. This is NOT a like.

Published: November 9, 2017

Debbie of Deland, FL

Source: consumeraffairs.com

I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher

I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.

Published: February 19, 2016

Vicki of Jacksonville, FL

Source: consumeraffairs.com

Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings

Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings went out, just two people in home. Very expensive to repair. Three years later I hear bearing going out again, in mean time had a F51 pop up and that means major failure call for service. I called Speed Queen and ordered a machine with all metal parts delivered the next day, and it is Made in America. I had purchased Maytag because of name but I will never purchase another Maytag. My friend had the same experience same time frames.

Published: July 8, 2020

Beverly of Pearland, TX

Source: consumeraffairs.com

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The stor

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basem*nt thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy

Published: September 21, 2011

Kathleen of Waren, OH

Source: consumeraffairs.com

The Maytag Bravos washing machine may well be the worst appliance available

The Maytag Bravos washing machine may well be the worst appliance available for purchase. Sure it is a high efficiency machine that saves on water -- the clothes are often still dry when the complete cycle is finished. Many times there is still soap residue on the clothes. Forget cleaning anything with any amount of dirt on it because it seems as though items are even more filthy after washing them. I have tried everything the company advised and still my clothes are not clean. My advice... please do not purchase this machine. You would be better off taking your clothes to a river and beating them on a rock. #wearingdirtyclothesforever

Published: April 8, 2017

Angela of Lancaster, WI

Source: consumeraffairs.com

I have a Maytag Bravos washer that has gotten to where every time you try t

I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.

Published: February 18, 2015

John of Shreveport, LA

Source: consumeraffairs.com

When I remolded my kitchen almost four years ago, I purchased four Maytag a

When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!

Published: January 9, 2012

Adele of Hamden, CT

Source: consumeraffairs.com

I had two Maytag washers in my lifetime: one lasted 15 years and the other

I had two Maytag washers in my lifetime: one lasted 15 years and the other 20 years. Neither one had any service calls, just a sudden death. My newest Maytag is 1 year and 2 months old and Ive had two service calls so far due to the sensor unlocking the door. One time there were some socks caught “somewhere” and today the serviceman just reset the machine and it worked. He didnt know why it wouldnt work. It seems to me there needs to be some more detailed trials on these computer-operated machines. If I need another washer, it will most likely not be a Maytag.

Published: August 21, 2012

Christine of Carlisle, PA

Source: consumeraffairs.com

Maytag Top-loading washer MVWP475EWO - I just want to comment on how engine

Maytag Top-loading washer MVWP475EWO - I just want to comment on how engineers have made our washing machines worse instead of better. I had to replace my Whirlpool Cabrio washing machine - and did try a new one of that brand, but had the dealer take it back. It had so little water when it ran and was a piece of junk. Anyway, replaced it with the Maytag and it too has the water saving feature (which I understand all of them do) but I have to put it on the bulky setting all the time to even get the water to at least cover the clothes. The clothes just barely, if at all, actually move! They sort of rotate a little at a very slow speed. Boy, maybe this was the time to try a front loader so the clothes at least moved a little in the machine! I am so disappointed in how all the machines are manufactured now. One dealer told me I would like the Speed Queen, but it would take five weeks to get one. Thought this Maytag might do the trick, but now Im stuck with it anyway. It does not spin the clothes out nearly so well as my old Cabrio did. The clothes are pretty wet! So, another fine engineering feature. I wish the engineers would be the ones that actually did some laundry so they would see how bad the machines are. My daughter has three young boys and theres no way this would clean the clothes for her. I told her she should be glad her machine is still working. The dealer was very nice about it when I returned the other one, but it seems all the machines arent really made to clean clothes anymore.

Published: May 10, 2016

Pam of Edgerton, WI

Source: consumeraffairs.com

After writing a polite but stern complaint to several of the executives at

After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.

Published: January 1, 1970

John & Jennifer of Fort Collins, CO

Source: consumeraffairs.com

I bought a Maytag laundry set (washer and dryer, models MVWC565FW and MEDC5

I bought a Maytag laundry set (washer and dryer, models MVWC565FW and MEDC555DW, respectively), and I concur with the fact that this is the WORST laundry set I have ever owned. The clothes came out of the washer extremely dry and did not come out as clean as expected. In addition, clothes came out with strange spots, especially the dark ones. Now, we wash our dark clothes with fear of damage them. The dryer is also pathetic. I put in a normal load on high for 60 minutes, and theyre still very damp. Sometimes I have to repeat the cycle 2 or 3 times. When I compare it with my old laundry set, this is extremely disappointing. And to make things worse, the customer service department doesnt answer you. I sent them a mail, on February 2018, and a month and a half later, I havent heard back from them.

Published: March 30, 2018

Gabriella of Doral, FL

Source: consumeraffairs.com

First let me say I have used Maytag products for 46 years. A little over a

First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.

Published: February 19, 2017

Brenda of Madison, NC

Source: consumeraffairs.com

MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Applianc

MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Appliance replaced the door because it bubbled. 10-11 Bob Miller appliance replace the door because the handle broke off. 3-12 Bob Miller appliance replace the door because the handle broke off. 10-16 Door handle broke off again under normal wear and tear. 12/14/16 I went to Bob Millers Appliances and was told to contact Whirlpool. 12/16/16 I called Whirlpool, Tina said, yes it is excessive but it is not under warranty and they do not make the microwave any longer and they cant do anything to repair it and they can not fix the issue. I find it how to believe Im the only person who has had this issue. I dont have kids. Its only me that uses it.

Published: December 16, 2016

Judy of South Bend, IN

Source: consumeraffairs.com

One baffle broke off in my washer. Very disappointed in this Maytag Model #

One baffle broke off in my washer. Very disappointed in this Maytag Model #MHWE201YW00 Serial #HL20102420. I purchased this in Sept 2012. Where the baffle was hooked on had sharp fins sticking out that ruined my 2 small rugs - shredded them.

Published: June 30, 2014

Sharon of Port Wing, WI

Source: consumeraffairs.com

2 years ago I purchased a Maytag Washer & Gas Dryer. Unfortunately, I d

2 years ago I purchased a Maytag Washer & Gas Dryer. Unfortunately, I did not invest or believe in extended warranties. I believe in trying to buy quality products. The door on the washer would not open and 2 error codes were displayed. I was trying to add another piece of laundry and the washer had just started. I canceled the load, waited for the door lock light to go out, but the door would not open. The error codes began displaying E3 and F5. I immediately went to the Maytag website for a resolution. The suggestions did not work and was instructed to obtain service if they did not. I called for a service call for $35, but was told that the repair would be over $300 for parts and that was not including labor. The parts I needed were a control panel and a part for the door lock. This was not a Maytag Company service tech and he told me that this happens because the parts are plastic. Currently, besides a Maytag Washer & Dryer I have a microwave, stove, and dishwasher that are also Maytag. When I replace these appliances, I WILL NEVER BUY ANOTHER MAYTAG PRODUCT. I expect the quality and life of an appliance to be more than 2 years, without buying an extended warranty. When I told a friend what had happened with my Maytag Washer, she told me that she had a Maytag Washer broke down with a control panel problem, and she couldnt remember the other part. She informed me that her repair was over $500.

Published: September 28, 2016

DIANNE of La Palma, CA

Source: consumeraffairs.com

Echoing the sentiments of others on this site, I am deeply disappointed in

Echoing the sentiments of others on this site, I am deeply disappointed in Maytag brand appliances manufactured by the Whirlpool Corp. When, for the first time in my life, I was able to buy all brand new kitchen appliances, I didnt even consider any other brand but Maytag. This was based on many decades of using Maytag products and watching my mother use them. I come from a big family so our appliances got used hard, and the Maytag brand ones worked year after year, decade after decade with little or no maintenance. To put it quite frankly, my new Maytag products are junk. I could supply a whole laundry list of problems but, in the interest of space, will just tell about the latest. A couple of weeks ago the fake tin foil paint on my oven and burner knobs just started falling off, revealing cheap plastic underneath. When I called Maytag to complain, I was asked how I clean the knobs. I told them that when I clean the stove front I remove the knobs and drop them in warm water with a couple drops of Dawn dishwashing liquid for the few minutes it takes to clean and polish the stove front, and that I had been using this same procedure for 2 years. The rep. hemmed and hawed awhile and then went away to consult her database. When she returned she told me that one is not allowed to soak the knobs per the manual, and therefore she could not offer any help. She then generously offered to transfer me to the parts department, where the rep. informed me that replacements would cost $70 EACH, thats a total of $350 plus shipping for 5 cheap plastic knobs. WOW! What a deal! I tell everyone I meet NOT to buy any Maytag branded product, and to apply extreme skepticism before considering any Whirlpool product. (BTW - the last certified Maytag appliance repairman to come & fix one of the appliances essentially admitted they are junk.) Model #: MGR8775AS SN: R32810432.

Published: October 12, 2017

Bev of New Hope, MN

Source: consumeraffairs.com

This machine is the worst! I purchased this Maytag washer 2 years ago and t

This machine is the worst! I purchased this Maytag washer 2 years ago and the machine leaks from the left side bottom. I called Maytag and they said I need one of the techs out to check the machine and the cost was going to be $115 so I agreed even though was not too happy that there is no guarantee after 2 years. The service tech arrived. He could not move the machine himself and was a little angry so my wife called a neighbor to give the tech a hand after looking at the machine. He called if office to help him diagnose the unit and said the drum seal was bad and it would cost $315.00 so my wife agreed but at the end of the transaction my wife asked the technician, Is it guaranteed that this would fix it? He replied there is no guarantee but we still have to pay to try... What kind of diagnostic is this, Im very unhappy with this company. 1st the machine sucks after 2 years to start leaking and 2nd their service dept. sucks also... stay away from Maytag.

Published: August 26, 2016

Richard of Old Bridge, NJ

Source: consumeraffairs.com

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler p

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

Published: February 3, 2021

william of Amelia, OH

Source: consumeraffairs.com

Im an 78 year old man, married in 1962. In all the years and two kids we ha

Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.

Published: July 1, 2018

Ronald of Tempe, AZ

Source: consumeraffairs.com

We purchased a Maytag Jetclean Plus Dishwasher in June 2013. It worked well

We purchased a Maytag Jetclean Plus Dishwasher in June 2013. It worked well enough initially. We bought it because it had a large capacity and built in disposal. By August 2014, just after the warranty expired, the front panel gave out. To have someone even look at it cost $150. By following instructions from internet discussion groups by other people facing similar issues, we were able to get it to run in random mode. Programs were no longer indicated or selectable but dishes generally still got cleaned. Two months later a wheel fell off the premium rack glides. Finally after about 2 years of use, the dishwasher finally gave up altogether. At this point the stainless steel tub is no longer stainless. The entire device has worn poorly and looks shoddily made. This is the worst use of $900 I have ever made, and what tweaks me the most is Maytags attitude and their ludicrous warranty that barely lasts out the weakest link in the device.

Published: May 10, 2015

Alan of Ypsilanti, MI

Source: consumeraffairs.com

We bought our Maytag Bravos in December 2010. Four months out of warranty,

We bought our Maytag Bravos in December 2010. Four months out of warranty, like many other complaints Ive read, we started getting the loud jet taking off noise from the laundry room. Now we are having issues with the lid lock not allowing you to get to the clothes. This machine tries to spin three times and then locks up. It literally locks the lid and will not allow you to get to your clothes! For a machine to fail just four months out of warranty is a joke! After investigating the problems with the machine, it will cost us more to repair than what we originally paid for the washer in the first place. Give me a break! There should be a recall and Maytag should have their feet held to the fire to replace these less than adequate high-dollar machines!

Published: May 2, 2013

Jason of Walker, LA

Source: consumeraffairs.com

My husband and I purchased this Maytag bravo washer in May 2014. It is not

My husband and I purchased this Maytag bravo washer in May 2014. It is not even three years old and the bearings went out. Call the repair man and it would cost over $300 to have it fixed. I paid a lot of money for this washer, expected it to last more than less than a little than three years and I think its terrible. Its loud, water was leaking all over the floor, its just a terrible terrible washer. Maytags reputation is not as good as it used to be. Model number mvwx5008wq and ser number. C41430792. If you are planning on buying a washer do not choose Maytag!

Published: February 12, 2017

Rita of Portage, IN

Source: consumeraffairs.com

I agree with everyone one else and their experience with these washers. I t

I agree with everyone one else and their experience with these washers. I took advantage of a credit for those replacing old washers with new HE washers. IF I COULD ONLY GET MY OLD WASHER BACK!!! Its only 2 years old and it sounds like - what others have said, like a B52 taking off (during the spin cycle). I dont have rust spots inside of the machine or out so Im not sure what the issue is but I really dont want to invest in a couple hundred of dollars to this thing. It stinks, doesnt clean well and now this! VERY disappointed...VERY. As a single mom, the thought of finding money to replace something that is new just disgusts me! Nothing like the old washers that last for 18+ years. Nice Maytag I will never purchase another product of yours and will spread the word!

Published: March 19, 2014

Barb of Lakeland, MN

Source: consumeraffairs.com

I have two major issues with my stove. First is that you have to press ente

I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.

Published: February 13, 2021

Paula of Forsyth, GA

Source: consumeraffairs.com

The control (computer) stopped working. The Maytag Centennial washer would

The control (computer) stopped working. The Maytag Centennial washer would not turn off. I had to unplug it from the electrical outlet to get it to stop. The repairman had to replace the computer panel. He said it had burned up. I bought this machine from Lowes on January 11, 2011. It lasted 15 months and cost me $265 to get it repaired. I called Lowes and because I did not buy the extended warranty, they would not even talk to me. When I pay about $500 for a washing machine, I expect it to last longer than 15 months! I will never buy another Maytag appliance! Customers beware: these products are a bunch of junk. Even the repairman told me so.

Published: April 25, 2012

Martha of Moultrie, GA

Source: consumeraffairs.com

Maytag Glass top model #MER8600DHO. I bought it because it got good consume

Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.

Published: March 16, 2016

Kim of Boise, ID

Source: consumeraffairs.com

We purchased a $500.00 Maytag dishwasher, Model #MDB7749SBW, in August 2013

We purchased a $500.00 Maytag dishwasher, Model #MDB7749SBW, in August 2013. In December 2014, a little over a year of owning it, the pump failed. We called Maytag and they had a service company come out and replace it. We paid $181.00 for this service call. In July 2015, the control panel failed so we called Maytag to see if they would replace it at their cost. All they are willing to do is to send another service guy out at our expense. The service call is $89.95 and that doesnt include the labor! The total with tax will be close to $200.00 again!!! Now we are getting close to spending $1,000 for this piece of junk! In addition, this dishwasher is only used three times a week because there are only two people living in our household. It is obvious after reading the other complaints that the control panels are defective and I am sure that Maytag is well aware of this issue. So, buyer beware. Dont even consider purchasing a Maytag dishwasher unless you enjoy watching your money flush down the toilet. They dont even deserve a 1 star rating!!!

Published: July 7, 2015

Carol of Canton, OH

Source: consumeraffairs.com

We purchased the Bravos XL Washer (top loader) and dryer about a year ago a

We purchased the Bravos XL Washer (top loader) and dryer about a year ago and have had issues with it since it was installed. Please note, we live between two homes so the machines are not heavily used at all. Our $250 machine we have in our Florida home works a million times better and is several years old. We purchased at the ABC appliance store and they have sent out a technician 4 times in the first few months. Bottom line, these are just pieces of crap machines. They cannot be returned! It is really a shame for the money spent and your clothes does not get clean on any cycle. The technician told us we should use the Deep water wash for all cycles which still does not work. I bought this machine for the XL capacity but also for the delicate cycle and stains do not come out, undergarments are still dirty, white power residue from OXI is left on the clothes etc... DO NOT BUY. This would get zero stars if I could. So disappointing and frustrating. If class action suit does happen, I would want to be part if it.

Published: July 21, 2018

Kelley of West Chester, PA

Source: consumeraffairs.com

Maytag Dishwasher Model # MDB7749SBM1. What a piece of JUNK! Purchased in J

Maytag Dishwasher Model # MDB7749SBM1. What a piece of JUNK! Purchased in June 2013. Control panel went out six months later! June 2014 Control panel BAD again (#2). March 2015 another Control panel replaced (#3). Thank God for Home Depots extended warranty! October 2019.... Control panel needs replacing!

Published: November 9, 2019

Mike of Laguna Niguel, CA

Source: consumeraffairs.com

I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the c

I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.

Published: May 27, 2015

Dana of Medon, TN

Source: consumeraffairs.com

I wish I had read these reviews before purchasing my dishwasher. I have use

I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.

Published: August 25, 2015

Deb of Tooele, UT

Source: consumeraffairs.com

Bought a MDB7601AWW, and then replaced front panel to stainless. Configurat

Bought a MDB7601AWW, and then replaced front panel to stainless. Configuration options are great (can’t find better at cost up to $1,200.00)! I haven’t had an issue with any stains on non-stainless tub. Problem is now control panel failing for second time. After 1st time, sealed all connections in silicone to prevent steam from affecting it, as recommended on DIY video. I just replaced the door latch, thinking that may solve it, but hard to troubleshoot without any indicator lights. This second failure (2 yrs later) shows no indication that steam or water caused it. It does start now, stuck on heavy wash, heated dry, sanitize - per top lights. Front lights totally out. Debating whether to buy a new dishwasher ($$$) and give up super config (hard to find fold-down tines and fold-down small shelves on upper and lower racks, clips for small items, and basket that can be changed, placed anywhere) or spend at least $162 for the panel AGAIN and hope I get another 2 years from that while trusting that some other element doesn’t go out. I believe Maytag should, at minimum, make the panel reasonably priced by offering a rebate, since the part is not sold directly through them. Obviously this problem is a design flaw. I am the only one in the house, so the dishwasher is not under heavy use. At least I found how to replace it myself on YouTube, though it requires the door to be completely taken apart and would be easier with an extra set of hands and a younger back. Hard decision since it seems newer, expensive appliances have problems as well. If I buy new, I will not hesitate to get an extended warranty (1st time ever).

Published: January 8, 2018

Karen of Westminster, CO

Source: consumeraffairs.com

I have a Maytag Bravos washer and on almost every other load, the dark clot

I have a Maytag Bravos washer and on almost every other load, the dark clothes (mainly slacks) come out with white splotches on them and then I have to re-wash the pants and the splotches go away. What could be causing this? Im tired of washing clothes more than once. Its incredibly wasteful and bad for our environment. Thank you.

Published: March 24, 2013

Terri of Woodbridge, VA

Source: consumeraffairs.com

Our front load washer is two weeks past the one year warranty and need $650

Our front load washer is two weeks past the one year warranty and need $650 in repairs! I will never purchase a Maytag product again. My last Maytag was 19 years old when we got this new front loader for energy efficiency. You dont save money when you have to replace it after one year.

Published: November 22, 2011

Patti of Huntersville, NC

Source: consumeraffairs.com

The Bravos XL MCT Maytag commercial Technology is not a good machine. I not

The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!

Published: March 5, 2020

Irma of El Paso, TX

Source: consumeraffairs.com

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months i

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.

Published: August 12, 2016

Sheri of Waterville, MN

Source: consumeraffairs.com

My Maytag dishwasher is a nightmare. I purchased it in February 2013, start

My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.

Published: October 11, 2013

Lynda of Cave Creek, AZ

Source: consumeraffairs.com

I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano

I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.

Published: December 9, 2014

Pete of Plano, TX

Source: consumeraffairs.com

This is about my model MFI2569VEB2 refrigerator. It has French doors with b

This is about my model MFI2569VEB2 refrigerator. It has French doors with bottom pull-out freezer, refrigerator door ice and filtered water dispenser. The delivery person installed the fridge and took off outside plastic and left inside plastic in. It froze everything until I took out the inside plastic. Within the first year, water started shooting out of the top of the fridge. A rubber connector for the icemaker, which was on top of the fridge, had broken. Within 18 months, it freezes everything in the refrigerator, even on the warmest setting. I have to leave it unplugged each night. The icemaker gets big chunks of ice stuck to it and wont let ice out. On top of all of that, the water from the fridge door pours out extremely slowly, this just how they are built.I will have to fix the thing myself and eat the expenses, so to speak. I bought the Maytag because Samsung had poor reviews. No matter how fancy you want your refrigerator to be, and how nice you want it to look in your kitchen, stick to the basics. The fewer bells and whistles, the more reliable.

Published: December 9, 2011

Nancy of Mobile, AL

Source: consumeraffairs.com

On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first

On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first was not called off, wait for another month 12/31/16 for the other refrigerator the problem are. I file a complaint because Maytag left me a message refrigerator half a price. Now they deny when I have proof.

Published: January 14, 2017

Maria of Tampa, FL

Source: consumeraffairs.com

We like the refrigerator and we have had it several years. But the thing th

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

Published: January 12, 2017

Judy of Collinsville, IL

Source: consumeraffairs.com

I am not complaining at all about my dealer. I am complaining that I also a

I am not complaining at all about my dealer. I am complaining that I also am like the many others with the French door fridge/freezer. The bottom of the freezer freezes up and water pours all over the floor. I thought that Maytag was a good appliance, but also had problems with the pump and drain on my washer. Both of these are only 2 1/2 years old.

Published: August 24, 2015

Patricia of St. Albans, VT

Source: consumeraffairs.com

I purchased a Maytag Bravos XL at the end of June 2013 because my washer of

I purchased a Maytag Bravos XL at the end of June 2013 because my washer of 14 years finally quit. On the 2nd load of laundry I ran, the machine began making a terrible grinding noise. It sounds as if I am washing a load of rocks while its on the wash cycle. I immediately called the local store I purchased it from and they sent a technician out to look at the machine. He couldnt figure out why it was making this noise, so he called Maytags techs for assistance. They had him run a battery of tests and they finally determined they needed to replace the motor. Are you kidding me? On a brand new machine?! Now Im thinking I have a lemon for sure. They replaced the motor and the machine continues to make the same noise. Ive called Maytags Customer Service to let them know about the garbage theyre producing and all I got was attitude. The warranty only covers parts and does not replace machines, so Im stuck in the song and dance of lets try to figure this out and see how they can make this piece of junk work. I then asked to speak to a manager. She offered me a 6 month extended warranty for free. I guess thats a big sign that Im going to need it since what they are producing is garbage. Whatever happened to customer satisfaction? Its now just the too bad attitude. Now, I feel like Im being held hostage by my machine because I have to take time off of work for appointments with service technicians. Wheres Maytags compensation for my time and the hassle of having to deal with this? I paid $1000 for something and I guess its too much to ask for it to actually work. I am all for buying American (the machine had a sticker, proudly made in Ohio) but if this is the quality of work that they are producing they should be embarrassed to work for this company. I will never buy a Maytag again and am making it my mission to warn others of my expensive mistake!

Published: August 11, 2013

Stacey of Hood River, OR

Source: consumeraffairs.com

Maytag Refrigerator Model OBX MFT2772HEZ (2024)

References

Top Articles
Latest Posts
Article information

Author: Tyson Zemlak

Last Updated:

Views: 5831

Rating: 4.2 / 5 (63 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Tyson Zemlak

Birthday: 1992-03-17

Address: Apt. 662 96191 Quigley Dam, Kubview, MA 42013

Phone: +441678032891

Job: Community-Services Orchestrator

Hobby: Coffee roasting, Calligraphy, Metalworking, Fashion, Vehicle restoration, Shopping, Photography

Introduction: My name is Tyson Zemlak, I am a excited, light, sparkling, super, open, fair, magnificent person who loves writing and wants to share my knowledge and understanding with you.