Vonage Support Squad.screenconnect.com (2024)

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2. Support Home - Vonage

  • Technical Support · Support Videos · Manage Account · Billing & Payment

  • ¹Unlimited Calling is based on normal residential, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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  • ConnectWise Control, formerly ScreenConnect, is a remote support, access, and meeting solution available in the cloud or as a self-hosted tool. Use remote support and access to repair computers, provide updates, and manage systems or servers. Use remote meetings to conduct online seminars and presentations. ConnectWise Control is a comprehensive, affordable solution for companies of all sizes.

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8. ScreenConnect Cloud

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  • The ScreenConnect Cloud portal is where Cloud Account Administrators can edit their instances, update billing information, and edit their account profile.

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  • ScreenConnect Software, LLC 4110 George Road, Suite 200 Tampa, FL 33634 USA

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Vonage Support Squad.screenconnect.com (2024)

FAQs

How do I speak to a live person at Vonage? ›

Existing Vonage for home customer looking for support? Call 1-732-944-0000.

Does Vonage have a chat? ›

Does Vonage have a softphone? ›

The DesktopConnect softphone allows you to make or receive calls from your computer using your Vonage Business extension.

What is Vonage communication platform? ›

(/ˈvɒnɪdʒ/, or simply Vonage) is an American cloud communications provider operating as a subsidiary of Ericsson. Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP).

How do I talk to live customer service? ›

If the automated message asks you to dial a number, press "0" once or 20 times. You can also wait for the call to direct you to an operator. If the message asks you to speak into the microphone, say "I would like to speak to a person" or "complaint." If that doesn't work, mumble until it sends you to customer service.

What happened to Vonage? ›

Vonage will become a separate business area within the Ericsson Group - called Business Area Global Communications Platform (BGCP). Rory Read, current CEO of Vonage, is appointed Senior Vice President and Head of Business Area Global Communications Platform and a member of Ericsson's Executive Team.

How much does Vonage cost a month? ›

Vonage Pricing & Plans
FeatureMobile (Starting at)Advanced (Starting at)
Price$10.49 per user/month (Billed annually)$24.49 per user/month (Billed annually)
Unlimited domestic calling
SMS/MMS messaging
Desktop & mobile apps
7 more rows
Apr 29, 2024

Is Vonage still good? ›

Our Verdict. Vonage is one of the most popular options for business cloud communications that is known for unlimited calling and SMS, 24/7 tech support and dozens of features.

How do I make a call with Vonage? ›

Make a Call
  1. Dial the 10-digit Access Number assigned in your Online Account or choose another available Access Number.
  2. Enter your Security PIN. If PINless dialing is enabled, your Security PIN is not required.
  3. Dial the phone number that you want to call (use 011 + country code for international calls).
Oct 5, 2020

Can I use Vonage on my cell phone? ›

Take advantage of Vonage's great calling plans by making calls with the app on your smartphones. Plus, you can answer calls made to your Vonage phone number from almost anywhere using Wi-Fi or cellular coverage (standard data rates apply).

Can I use my own phone with Vonage? ›

If you plan to use phones you already have, you'll just need to be sure they're compatible. Vonage's solution works with a wide range of phones. Check your phone compatibility here. Once your plan is active, you can assign them extensions, plug in, and start calling!

How many phones can connect to Vonage? ›

Vonage service will work on a maximum of 1000 feet of wiring and five telephones on one line.

How do I receive text messages on Vonage? ›

NOTE: To set up the app, you need your Online Account credentials (10-digit Vonage phone number and password).
  1. Open Extensions App and click Continue.
  2. Mark checkbox to receive SMS messages from Vonage.
  3. Enter your 10-digit mobile phone number and click Next.
  4. Confirm that you entered the correct phone number and click Yes.
Oct 5, 2020

Can Vonage block spam calls? ›

You can screen and block annoying spam calls with Spam Block.

Does Vonage require an Internet connection? ›

Vonage works with any high-speed Internet connection (like DSL or cable). We're not an Internet Service Provider, so you'll need to have your own broadband Internet service in place to use Vonage. Can I keep my current phone number? Yes.

What is the phone number for Vonage residential service? ›

You must contact Vonage by phone at 1-732-944-0000.

Does Vonage have toll free number? ›

How to Get a Toll-Free Number With Vonage. It's easy to get a toll-free number with Vonage if you're already a VBC user. Simply request the Toll-Free Company Number app and a note gets sent to your VBC administrator for approval. Once approved, the app appears in the VBC Desktop and Mobile App.

What is Vonage contact Centre? ›

Is Vonage a good deal? ›

Our Verdict. Vonage is one of the most popular options for business cloud communications that is known for unlimited calling and SMS, 24/7 tech support and dozens of features. Plans start at $14.99 per month, making it a competitively-priced voice-over-internet-protocol (VoIP) service.

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