Kathleen Brandini - Nike | LinkedIn (2024)

Activity

• “How many of us think about what’s happening on the other side of the Zoom call after we hang up?”

  

  “How many of us think about what’s happening on the other side of the Zoom call after we hang up?”

  Liked by Kathleen Brandini

• 🍓🍓🍓My favorite week of the year is back and even better! Support local strawberry growers, local restaurants and food establishments by heading…

  

  🍓🍓🍓My favorite week of the year is back and even better! Support local strawberry growers, local restaurants and food establishments by heading…

  Liked by Kathleen Brandini

• Last week I interviewed ONE person and ONE person got the jobNEWSFLASH: If you interviewed 20 people and hired none,Maybe you are the problem…

  

  Last week I interviewed ONE person and ONE person got the jobNEWSFLASH: If you interviewed 20 people and hired none,Maybe you are the problem…

  Liked by Kathleen Brandini

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• Foundations of Project Management

  Coursera

  Issued Sep 2022

• Customer Success Associate

  The Customer Success Association

  Issued Jan 2021

• Agile Foundations

  LinkedIn

  Issued Dec 2020

  See credential

• Developing Executive Presence

  LinkedIn

  Issued Dec 2020

  See credential

• Excel Essential Training (Office 365/Microsoft 365)

  LinkedIn

  Issued Dec 2020

  See credential

• Marketing Tools: Automation

  LinkedIn

  Issued Dec 2020

  See credential

• Oracle: Customer Service Suite

  LinkedIn

  Issued Dec 2020

  See credential

• Customer Service: Handling Abusive Customers

  LinkedIn

  Issued Nov 2020

  See credential

• Introduction to AWS Identity and Access Management (IAM)

  Amazon Web Services (AWS)

  Issued Nov 2020

• Cloud Support Accreditation 1

  Oracle

  Issued Aug 2019

• Slack Champion

  Oracle

  Issued May 2019

• Ski Coach

  Special Olympics

  Oct 2000 - Apr 2003 2 years 7 months

  Health

  Special Olympic volunteers ride from Portland to Mt. Hood Meadows on a bus with the Athletes and back, every other weekend. We help them to get their ski gear on; we get them to and from the ski lift; we make sure to secure them on the chair lift by using our ski pole as a seat belt. We carry water if the athlete needs water to prevent a seizure; we insure they have lunch and snacks, but mostly we just ski and have fun.

• K9 Foster Care, Fundraising

  Enzo's Acres Inc.

  Feb 2015 - Jul 2019 4 years 6 months

  Animal Welfare

  Volunteer Foster Parent with Enzo's Acre's, a non-profit, NON-Breed Specific rescue. We save dogs based on their temperament, not on what they look like.

• 

  Class Reunion Co-Chair, 2003 - Present

  Aloha High School

• FY20 Q1 Customer Services Pacesetter Team Award

  Engineered Systems Sales Team

  Nov 2019

  Outstanding persistence and flexibility across multiple LOB to resolve complex issues

• FY20 Q2 Western Area Recognition

  Sr. Area Support Director

  Nov 2019

  Outstanding leadership and continued efforts to drive software compliance across N. America

• FY16 Q4 Customer Services Pacesetter Award

  Executive VP, Charles Rozwat, Oracle Global Customers Services

  Aug 2016

  Congratulations! You are a recipient of the FY16Q4 Customer Services Pacesetter Award.

  We honor you because your contributions have made a difference in Customer Services. You were selected for this award because of your commitment to demonstrating our Customer Services Values.

  Definition of "Values": Customer Services Values (internal or external)

  Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our…

  Congratulations! You are a recipient of the FY16Q4 Customer Services Pacesetter Award.

  We honor you because your contributions have made a difference in Customer Services. You were selected for this award because of your commitment to demonstrating our Customer Services Values.

  Definition of "Values": Customer Services Values (internal or external)

  Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

• FY15 Q3 Customer Services Rewards and Recognition Pacesetter Award

  Executive VP, Charles Rozwat, Oracle Global Customer Services

  May 2015

  I am nominating Kathleen for the extraordinary efforts she provides our mutual customer, Expeditors International. Kathie has been recognized by "C" level executives from both the customer and Oracle.
  The Service Renewal Organization would love to have a "Kathie" on every account. We recognize the value she brings.

• FY15 Q1 Customer Service Pacesetter Award

  Executive VP, Charles Rozwat, Oracle Global Customer Services

  Nov 2014

  Kathie Brandini embodies all of the qualities one could possibly want in a Technical Account Manager. She truly cares about her customers and their business. She has a deep rapport with the individuals she supports. She is a fantastic collaborator with the internal team and I have yet to hear, nor would I ever expect to hear her say, "that's not my job/area/role". Kathie is engaged, resourceful and creative in solving issues important to the customer. I only wish that Kathie supported all of…

  Kathie Brandini embodies all of the qualities one could possibly want in a Technical Account Manager. She truly cares about her customers and their business. She has a deep rapport with the individuals she supports. She is a fantastic collaborator with the internal team and I have yet to hear, nor would I ever expect to hear her say, "that's not my job/area/role". Kathie is engaged, resourceful and creative in solving issues important to the customer. I only wish that Kathie supported all of my customers because she makes my job easier. Steve Duffy, Hardware Server Sales Representative

• Q2 F13 Recognition

  Oracle Global Systems Support/N America

  Feb 2013

  Above and Beyond participation as a member of the Customer SAT Portal Best Practices Team and Subject Matter Expert.

• Q1 FY13 Recognition

  Oracle Global Systems Support/N America

  Aug 2012

  Demonstrating Oracle's Customer Service Values in "Leadership and Customer Success"

• SunRise Award (Sales/Service Incentive Trip) 2008

  Scott McNealy

  Oct 2008

  Awarded for initiating Hardware Audits within her Account, identifying $800K in unrecognized revenue at just one customer. This resulted in a new Revenue Program across N. America Program, generating more than $4M in Premier Support that otherwise would have been unidentified.

  Kathie was one of just 75 Service Team members selected for this Sales Incentive Trip to Hawaii.

• SunRise Club 2008 - 75 Global Support; 1200 Sales; Honolulu, HI

  Sun Microsystems

• Natalie Rosier, MBA “Kathie is known for building strong relationships. Those who meet her are immediately drawn in by her intelligence, strong executive presence and witty sense of humor. As a very strong communicator, Kathie shines in her customer facing role. Her ability to manage, advocate and collaborate to resolve a variety of situations has been integral to success. Working with Kathie is always a pleasure as she quickly grasps the big picture, collaborates well both internally and externally, is very technically adept, and works though details to gain consensus and solve issues. Kathie is a person who, using her unique combination of skills and abilities, can be counted on to lead customers to successful outcomes!”
• Roger Sheldon “I have worked with Kathleen on a number of technical issues. Kathleen has always been very easy to reach and responsive whenever we had issues. I appreciate her ability to coordinate multiple resources to address the varying issues.”

• At Nike, community is an open invitation. Our eight NikeUNITED employee-led networks are a huge part of that, and invite in all teammates, whether or…

  

  At Nike, community is an open invitation. Our eight NikeUNITED employee-led networks are a huge part of that, and invite in all teammates, whether or…

  Liked by Kathleen Brandini

• Brooks Running is 1/45th the size of Nike, but it’s beating Nike in running. This is howThe company is launching its first new campaign in 25 years…

  

  Brooks Running is 1/45th the size of Nike, but it’s beating Nike in running. This is howThe company is launching its first new campaign in 25 years…

  Liked by Kathleen Brandini

• Wow- our Thrive Africa Accelerator has 260+ members from 20+ African countries! During a recent webinar, there were multiple country-wide power…

  

  Wow- our Thrive Africa Accelerator has 260+ members from 20+ African countries! During a recent webinar, there were multiple country-wide power…

  Liked by Kathleen Brandini

• All set for Doggie Dash in Portland. Proud to sponsor again, we love you, Oregon Humane Society!

  

  All set for Doggie Dash in Portland. Proud to sponsor again, we love you, Oregon Humane Society!

  Liked by Kathleen Brandini